BandR G.
Customer Service That Goes Above and Beyond
I was given a SafeSleeve for Christmas (it was on my wishlist), and I simply reached out to the company to give a little feedback. They were very responsive and really wanted me to be happy with my case, so they sent me a new one - they truly went above and beyond to make me happy. Though I love the idea of a detachable case, I wasn’t satisfied with the strength of the magnet - my phone would slide around on the outer case and even slid right out of it. When they offered to send me a new one, I decided to go with the one that does not detach. I truly did not expect to get a new case when I reached out to the company. I admire their insistence on making things right for the customer.



