SafeSleeveReviews of safesleevecases.com

Great product. Ordered wrong item and return and refund were done well. My only complaint )which I didn’t take a star off for) is the order page. There should be a more demonstrative verification of the exact model that was ordered. I ordered the general size for my iPhone thinking it fit all of the phones in the list. Yes my problem not really paying attention because the items were all printed in small font. But this is the second time I did this. It would make it easier if after the selection, in larger font, a verification stating “You are purchasing the SafeSleeve that fits the iPhone 15 Pro Max.” And one has to hit “agree”. It forces the buyer to verify their purchase in a simple large bold font. It will help, not only the buyer but SafeSleeve as well by not having to process so many exchanges.

Ordered the case that their website said would fit my phone, but it did not fit--not even close. Had to communicate with customer service a few times to get the return instructions. It has been one month since they got it back, and I still don't have my refund.

The SafeSleeve is an excellent iPhone case and their customer service is exceptional!

I had a problem with the strap on my SafeSleeve product. I called and sent a picture of the problem and they agreed to replace my defective product for a minimal cost of shipping plus an upgrade at cost. I am very happy with the way they handled my issue.

Purchased a second time from SafeSleeve and accidentally ordered the wrong case for my new phone. They took back the product without a fuss and refunded the money for that one. The new case fits perfectly and offers protection from the phone radiation, and that gives me peace of mind.

What made my experience great was several things. Not only did I receive responses within 24 hours of each inquiry, but the support person clearly had read each message closely and responded with exactly the info I needed, no more or less. And because the subjects were more complex than I realized, I especially appreciated that she included pieces I wouldn't even have known to ask about. I now use my devices differently given the deeper understanding provided, and feel more ease and confidence in protecting my health with the support I received from the SafeSleeve team.

After I received a phone case that was missing a magnet for proper closure on one side, I called customer service and left a message explaining my issue. The next morning a delightful representative, MJ, returned my call eager to help! She was very kind, patient, and thoughtfully came up with a wonderful solution! She professionally set up a new order for me in a matter of moments! This type of Customer Service restores one's faith in a quality company! Many Thanks SafeSleeve!

This customer service was exceptional. With so much online buying these days, its rare when a customer gets the attention of the return department and the transaction runs so smoothly. Thank you Safe Sleeve.