SaferwholesaleReviews of saferwholesale.com

Paid over $3,900.00 for two Go Carts, I get a call two weeks after full purchase was made to be told they didn't have it in stock and wouldn't be getting them in stock, it has almost been a month and still no refund to my credit card, called 5 days ago, they said credit would be made any day now. I will be turning this company in to the BBB and I want my money returned I will never do business with this company and I warn anyone who does. Buyer beware....

The sales and delivery were fine but it's taken 8 weeks to get MSO and still waiting. When I called each time they said it was mailed. Lady on phone was rude when I asked for confirmation that it was mailed. Stressed

I ordered a 150cc scooter from Great Sports/Safer Wholesale on 4/4/18. They didn't have my 1st 2 color choices and didn't tell me until a week later when it was too late to get my money back! I chose another color and moved on. A few weeks later when the scooter arrived it had no battery. Had to create a ticket and have them send a battery. It took over a week and the man I spoke with offered no apologies for the mistake and just blamed it on the manufacturer. Then when I finally received the battery I hook it up and find out that the radio/mp3/Bluetooth unit didn't work. This was the entire reason I chose this particular scooter! I contacted the parts department again and was told the manufacturer didn't have the part in stock. That was it, that was the end of the email! No apology, no solutions offered, just a "no, they don't have the part". I was livid at this point! Sent another email telling them that I didn't get what I paid for and I expected them to find the part and ship it to me. The response was "China will order the part, but it doesn't happen in 5 minutes". Nice customer service, real nice! I responded and said thank you and please let me know if anything changes. I was told to check back weekly to see what the status is. I emailed a week later to check in and was told he would check on it. Never heard back from him and it's a week later. Now it's been 2 weeks and I doubt I'll ever get the part. I can't even order it myself bc no one carries it! The kicker.....I submitted an MSO request online via their automatic title request form. I did this the day I received it. I was told the title would take 3-4 weeks to arrive. It's been over 5 weeks and still nothing. I emailed and called 4 times and no one will respond! I can't legally drive the scooter I paid 2k for on the road bc I can't get plates without a title! I have no faith that this company will ever resolve my issues and it looks like I'm out 2k and they could care less!

As in many of the reviews, I am not necessarily upset with the product. The product appears to be of decent quality. I purchased the 200 Go Kart Big 170cc Go Cart Adult Full Size 4 Seater Dune Buggy - DF200GHA and found the kart to be a decent product. It was listed as a 200cc cart which was not what it is. It is a 170cc cart. It also has a top speed listed as "up to 37 MPH" which is quiet a bit higher than it's actual capability. It tops out at around 28 MPH. I feel there is a little scam going on for the delivery process. The sale price charged me for delivery but then when they called to confirm the order they said it couldn't be delivered to a residential location without paying an additional $250.00. Reluctantly, I agreed to pay the fee, but feel there is dishonesty in the delivery fee initially charged. When the delivery came via UPS it was in a large metal constructed crate in parts which I expected. What I didn't expect is that the delivery person would not be able to get the crate to my easily accessible garage without my assistance loading it onto his dolly. 780lbs was more than he could maneuver to get it on the lift gate and positioned so he could get the dolly under it. I assisted even though I had paid over $300 for the delivery of the item. When I opened the product, it appeared just as advertised; in parts. I expected that and understood the task at hand would require some mechanical knowledge to put it together. Having just that, I began inspecting the parts. Everything appeared to be in tact. As I looked and looked and looked, THERE WAS NO INSTRUCTION MANUAL!!! ZILCH, NADA, NONE! I promptly requested one through the site and was referred to place a ticket, which I did. The next day, I was sent an instruction manual for a different cart. Here was what the email said : Hello, Thanks for filling this ticket out. This is the parts manager here. We do not have this here in or system. I have sent this to the manufacturer. I have sent an email to the manufacturer to see if they have this. As soon as I hear from them I will email that Information right over to you. Have a good day. Thanks Jon the parts manager The instructions sent were similar but not for the cart I had. When I requested additional assistance this was the response: Hello, The assembly video is what it is. We do not make these items we only sell them. We "try" to tell everyone that they may need someone with mechanical background to help them with assembly. We try our best with anything that we get in house with is like 5% of the items that we sell. I have sent the email over to the manufacturer about the top end speed. As soon as I get trouble shooting of information on this I will email it right over to you. Have a good day. Thanks Jon the parts manager BUYER BEWARE - You can find these on other sites and cheaper and with better customer service. This company does not take responsibility for their products. The company indicates that they can be contacted but it is nearly impossible to get a solid answer or correcting answer from them. I still have not received the correct assembly instructions! It's been almost a month!!!!!

BETTER THAN AMAZON FOLKS!! UPS contacted me on 1/22/18 to report that they "could not deliver the items" as it was too big to fit on the lift gate. Saferwholsale sent a private tow truck company to pick up my SNIPER T350. (some minor shipping damage to radiator). It is fully functional and took about three hrs to assemble. Runs like a champ. I will post video on youtube. Good job "saferwholesale". Jan 19Th UPS freight called to schedule a drop off time for Monday at my home. I called the "affiliate" company today and a service rep verified order through saferwholsale. He called back promptly. So I have to continue to give these folks a positive review. We will see what shows up monday, but I have had exceptional service thus far. Purchased a T350, So far, so good. (5 days and already have a tracking number). Customer service department has been prompt and responsive. I have researched this item and shopped around. It is Fair and reasonable price. I hope the rest of my experience with this company goes as smooth as it has so far. Look forward to working with them in the future.

Great prices

Looking to purchase , helpful stsff and the best deal out there

I have been dealing with Saferwholesale for many years. Their products are of the highest quality and, even when financed, the prices are competitive with other companies. Staff is pleasant, yet professional. They help you look at your situation and make the best decision in terms of the product you are seeking to purchase and what you can afford. Who could ask for anything more?