Safemile Auto Transport Reviews | Read Customer Reviews of safemileautotransport.com

Safemile Auto Transport Reviews | Read Customer Reviews of safemileautotransport.com

Safemile Auto Transport reviews

226 approved reviews, newest moderated first

Angel Martinez R.
Oct 2, 2026
Recibimos muy bien trato y atención
Recibimos muy bien trato y atención , a nuestras solicitudes , por lo que en lo adelante volveremos a trabajar juntos , se ve el profesionalismo , gracias tienen todo nuestro reconocimiento .
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Alan T.
Aug 31, 2026
Great working with Mike
Great working with Mike
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George The D.
Aug 28, 2026
Mike was amazing with coordinating…
Mike was amazing with coordinating everything. Smooth transaction appreciate you.
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Scott T.
Aug 17, 2026
Scam..
Scam... all the games! Beware.. do not use this company.
Response from Safemile Auto TransportAug 21, 2026
Hi Scott, we're sorry to see this, but we'd like to clarify what happened. Your Harley-Davidson was booked from San Diego, CA to Eureka, MT — an area near the Canadian border where finding a carrier is already a challenge in this industry. We secured an enclosed carrier for Aug 15th, but after assignment you requested a delivery location change further north, which the carrier couldn't accommodate and led to the pickup being cancelled — something outside our control. We worked to find another carrier, but shortly after you asked to cancel the order entirely. Per our agreement, we refunded $1,390 and retained the $250 cancellation fee for the work already completed. We understand this was frustrating, but this wasn't a scam — Safemile did the work asked of us at each step. We're happy to clarify further if you'd like to reach out directly.
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Michael
Jul 30, 2026
I will start with completely dishonest
I will start with completely dishonest. When I booked to have my recreational vehicle transported I was quoted a price and request to pay a deposit. A couple of hours after that I was contacted with news that the driver demanded more money but they could not get a hold of me. They told me the took care of it though and assured me it was done. Next day I get a notice I have a new driver. I call and completely get lied to about the driver had a safety check he had to do. Now new driver new ship date new deliver date days later. All they tell me is it happens all the time it’s not a big deal. Of course it’s not because it’s not theirs. Do not recommend these guys to ship anything. Completely dishonest.
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Amanda M.
May 27, 2026
Absolutely everything was wrong with…
Absolutely everything was wrong with this. Long story short they ended up demanding $450 more than quoted the day before pickup and then were over a week late delivering. Nightmare
Response from Safemile Auto TransportAug 21, 2026
Hi Amanda, we're sorry for the trouble this caused. After reviewing your booking, this shipment was set up in April with pickup in early May — a period when a sudden spike in gas prices pushed carrier rates up industry-wide, which made it harder to secure a driver at the original quote. To keep your timeline on track we found another carrier, though it did mean an increase of around $250, about 15% over the initial agreement. We understand that's still frustrating, and we're sorry it added stress on your end — unfortunately these market swings are sometimes outside any broker's control, but we've taken this feedback seriously to improve going forward. If you're open to it, please reach out to [email protected] and ask for Manager George Ozbay — I'd be happy to offer a coupon for your next shipment.
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Willis C.
Apr 21, 2026
Poor service
George, in response to your comments dated April 20th, 2026. The poor service rendered by your company as outlined in my previous poor rating, can be supported by Geico assessment of damages; however you are missing the point. The claims were denied because Aimirim General Services , driver of transport courier (Lenno Souza) was not listed on the policy. Letter on file to support same. I will be happy to provide claim number that all supported pics were sent to Geico and verified of damage by their adjustors. Customer be aware!! AGAIN CUSTOMER BEAWARE!!! This happen in Nov 2025 and they are just responding. Numerous calls, emails etc; were made to Safemile. No response.
Response from Safemile Auto TransportAug 21, 2026
Hi Willis, we understand this has been frustrating, but we'd like to clarify a few points for anyone reading. The carrier's insurance was fully verified and in order. However, the claim reason itself wasn't valid — there was no actual damage to the vehicle. Leaves found under the hood were simply a result of the car being transported during fall, not damage caused by our carrier, which is why the claim wasn't approved. We did spend considerable time on calls and follow-ups trying to resolve this with you. We stand behind the service provided, and we're glad to have had the opportunity to work with you before as well. If there's ever a genuine, documented damage claim, we're always open to reviewing it directly at [email protected].
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Kevin
Nov 11, 2025
I recently had my tesla shipped to…
I recently had my tesla shipped to California with safe mile, and the whole experience was excellent The process was smooth from start to finish, quick pickup and delivery My car arrived exactly as it left, and they were responsive and professional throughout. I’d definitely use safe mile again and recommend them to anyone looking for a reliable transport service
Response from Safemile Auto TransportAug 21, 2026
Hi Kevin, thank you for this! Shipping a Tesla safely and on time is exactly what we aim for — glad the whole process was smooth from pickup to delivery. Really appreciate the recommendation!
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