Tracfone Wireless IncReviews of safelinkwireless.com

after safelink quit servicing their free phone clients, they unlocked the 5G phone that they forced me to upgrade to. I needed the 4G phone unlocked so I could use it with another carrier and finally had to contact the FCC to get it unlocked. Their service was horrible. Could barely understand their 'management team'. I would steer away from this company based on the countless bad reviews.

i have cancelled service with this worthless company, 1. they deenrolled me because i moved the simcard to another fone. 2. They do not offer international calling without charging $10 3. Can't even roam anywhere with them... They are just about worthless as they come... Although they offer 10gigs of data, that just wont cut it with me. i want to call anywhere in the world. So far AIRTALK WIRELESS has it.. Although i pay $10 a month for extra data, i dont mind... they mean when they offer calling outside the us. THEY REALLY MEAN IT.. It would just be nice IF VERIZON & TRACFONE would just go out of business... they are about worthless & expensive. safelink is part of tracfone, so i can detail them in here What is SAFELINK WIRELESS? a worthless lifeline provider that offers nothing but everything in the us... NOTHING OUTSIDE.. Safelink just needs to go out of business..... Because can't do nothing with them except make calls in the usa thats it.. NO ROAMING, NO INTERNATIONAL CALLING without charging $10 more... lousy 10gigs of data. THEY WILL DEENROLL YOU FROM THE LIFELINE IF YOU MOVE THE SIM TO ANOTHER FONE...

I sign up for lifeline though safelink they sent me T-Mobile with out domestic Rom which makes it useless they are ruining! T Mobile name but anyway they would not put me through there Verizon network i guess its so bad! That they won't use it but anyway please stay away from SafeLink and Tracfone at all cause please.

The service is good data is fast customer service is ok however they wouldn't let me use my tracfone on there service so I couldn't switch back to them

I'm really not sure why they are reviewed so badly. I am in a situation where I could not otherwise have a phone or Internet right now and we all know that everything you have to do is web based nowadays. I have used their services for over a year now and even though I have needed to contact customer service a couple of times, they were very helpful and solved the issues quickly. Also even though I have a lower end phone I've had no issues with coverage. For someone in a temporary bad financial position this is a great company to use.

Everytime I put my information in it will only take me to the "bring your own phone" option. There customer service is horrible as well!

Zero would be more accurate. Verizon is a terrible company and there is no telling why they bought this company. I suspect iron the childish antics of the customer service people and the “management corporate” or higher up call center of people you will end up talking to if you are lucky that you’ll figure out quick that it’s all very normal crappy everything. Take it or leave it. Depends on who you talk to but ultimately not much gets done. It’s too bad cause they offer great on paper plans but if you aren’t lucky enough to actually get anywhere with your enrollment good luck. The FCC is worth complaining to but they won’t really do much either so I’d just go with a company that has the best ratings from it’s customers. Oddly enough I was swindled by a street agent for a 40 dollar phone and not one person even wanted to get the information about that. It was if the whole screwing over the taxpayer and scamming was so normal it just didn’t even matter. A total waste of time and money. A handful of people get filthy rich off of this program and that’s about it. Sad.. tell me again why these devices are so important?

Horrible! Lost my number because of them. They will randomly shut you down for no reason whatsoever. Don't use them at all! It's a horrible experience. Trust me, you are better off at any other provider. Randomly disconnecting you with no reason, support will tell you to just re-apply, number is lost. Do not port in, they will lose your number!