Safeco InsuranceReviews of safeco.com

This is the same review I gave for Liberty Mutual Auto Insurance--because my policy was jointly held by them: Scam operation. Changed my billing source with their online portal twice in response to their inability to get it right. They canceled my policy due to non-pay anyway--waiting to let me know til I filed a claim. I did my due diligence in switching payment sources, but they failed to do proper billing--dooming my policy and the coverage of my damage by them or any other carrier (because I learned after the fact that I wasn't covered by them--and no new ins. co. will cover this now-existing claim.) Safeco: an inept, souless organization.

This is a duplicate because SafeCo is actually owned by Liberty Mutual. I didn't realize that there were so many ways to get out of paying a claim!! After a 4-week process, Hail damage was documented and agreed upon. Only to then be told that according to meteorological data there had been no hail in the area for 365 days. Why do we feel duped?!

I had Car insurance for 1 year.My car caught on fire. They called towing co after 2 month they couldn't covermy car because I didn't have a collision.  They wanted to pay me for my car for only $500. Everything works. I just need to change the interior. I asked to bring my car back. I saw a cracked windshield, mold and rust inside after I received it.I informed Safecot immediately.They don't pay for any of their mistakes and they don't know what they are doing there! I have to spend $1300 for their mistake. Never Safeco Never!

hit and run event recorded buy the policy - deductible should be 250 but they want me to pay the collision deductible then refund me money later - in all my years of being in insurance and being the victim of hit and runs in Texas never have I had to pay the collision deductible and expect a refund. making me rethink Safeco as my preferred carrier.

Maybe it is just the nature of insurance companies? Maybe the experience could be different based on the cases or different agents? I filed my first ever liability claim through them. They refused to admit liability or come up with a reasonable compromise when the POLICE declared it was the fault of the driver on their policy. There must be a law against this kind of irresponsible action.

Absolutely the worst Insurance company I have ever dealt with. In pretty much all aspects they were completely worthless. There are too many issues to write on here. I would easily take up two whole pages. But I will mention the last experience I had. My PARKED car that was hit by a man that passed out and rolled down the hill had totalled my car. They refused to offer give me half of what my car was valued at, did not find any other comparable vehicles for valuation and considered it a COLLISION on my end which meant a $1000 deductible and a hit on my record. Again, my car was parked in front of my house where I was sitting watching TV. I ended up contacting the insurance commissioner and filing a complaint and needless to say, they paid me back and called to apologize. I switched insurance the day after that.

I had my auto policy paid in full. I canceled the policy to go with another company and was told I would receive a full refund back onto my credit card. LIE!!!! Even though the policy was paid in full they claimed I owed them so only sent a partial check as a refund! I argued and argued that since my policy was canceled on 9/19/2020 prior to that month's pay date of 9/21/2020. I did not owe for that month and they claimed I was in arrears. How am I in arrears when the policy is paid in full??? They also said they were giving 15.00 a month credit twice due to COVID yet they never did!!! Guess this company needs the money more than a senior on SSI !!! RUN AWAY FROM THIS COMPANY!!!!!!!

My first insurance claim ever, and sure enough, Safeco offered me a fraction of the funds required to fix the damage to my home. There is a very good reason why some insurance companies have terrible reputations.