SabrentReviews of sabrent.com

The USB to 2.5gbe dongle worked flawlessly! Have bought quite a few products from Sabrent in the past.

Excellent piece of kit. Highly recommend

I use a Sabrent card reader for camera files. I was working outside and needed quick transfers. It handled everything without issues. I just plugged the card and copied files. No delay or errors. It stayed reliable during my work sessions, which is what I needed most.

I bought a product from Sabrent (sold via Amazon under the name Store4Memory). After about a year the product stopped working — plastic feel and clear quality defects. When I contacted Sabrent to complain, I was met with reluctance to take responsibility and no reasonable solutions. They did not refer to any valid warranty and refused to follow the Consumer Act's rules on the right to complain. I contacted Amazon who helped me get compensation, for which I am grateful. However, this does not change the fact that Sabrent as a manufacturer does not take responsibility for its products or for the rights of the customer. I find the company to be unserious and would advise others not to buy their products.

I bought a HB-U3CR Hub for my Mac which did not have any USB A ports. Plus the hub had a card reader as well. I noticed right away plugged in that it got pretty warm just at idle nothing plugged in to it. Then while I was transferring files to a USB drive it got even warmer. Even though speed is limited to 5 gigabytes. Sabrent was not very helpful other then indicating it was normal even though I read several reviews of early failures. I should have returned it but I didn't and few months later I noticed transfer speeds getting slower until it finally gave me errors on even recognizing the drives. I am convinced the heat produced probably killed the hub early. Can't prove Sabrent knew this was an issue but won't buy anymore of their products.

Ho acquistato un lettore di schede SD Sabrent tramite Amazon. Il dispositivo ha danneggiato due schede SD rendendole illeggibili, facendomi perdere dati fondamentali da un servizio fotografico di matrimonio. Un danno enorme e irreversibile. Ho contattato l'assistenza spiegando tutto e offrendo prove. La loro unica proposta? Spedire il lettore a mie spese negli Stati Uniti per una semplice ispezione, senza alcuna garanzia né di rimborso né di sostituzione. Zero senso di responsabilità, nessun gesto di buona volontà, nessuna reale attenzione al cliente. Dopo anni di lavoro nel settore fotografico, questa è stata una delle peggiori esperienze con un brand di tecnologia. Non consiglierò mai più Sabrent, né personalmente né professionalmente.

M.2 drive failed under normal usage after barely 8 months; customer support would play the delay game to discourage you from filing a warranty claim in the name of "verification" even-though they've on their hand all the data and pictures I sent in weeks ago (how much more proof do you need for a drive that has failed? i even offered to send in the failed drive at my own cost so they can perform all the "verification" on their own, but no -- no warranty coverage unless you send me more and more test data under a very very specific set of conditions). but they were super quick to close my ticket as soon they deemed that i wasn't able to provide them with these ridiculous "data" because the drive no longer boots! horrible quality, horrible customer service, non-existent warranty support, trash brand, trash company!

They refused to perform on their warranty obligation, giving me the run-around and not replacing a failed drive!