ABIE MAE B.
I’ve paid twice now for two different…
I had an issue with being double charged they resolved the issue very quickly by offering a refund for the second charge and helping me navigate to get my results. Although frustrating at the beginning, it was nice to have someone help fix the issue instead of just leaving me to hang dry. Thank you for your prompt response and help.
Response from Rythm HealthFeb 5, 2026
Hi Abie, we’re sorry to hear you haven’t been able to access your results. It sounds like you may have used a different e-mail and accidentally signed up again (which explains the second charge). Please text our customer concierge. The team will make sure you get a refund as well as provide further assistance on how to access your results. Rythm Concierge: +1 (866) 740-3447




