Cody C.
Human customer service - and fast!
Rythm sent me a text prior to mailing me my second test kit and I'm glad they did because it reminded me that I hadn't mailed in my first one yet! So I replied to the number that they text me from only half expecting a reply and fully anticipating that it would be AI if I did get one. Not only was it a real human texting me back, but they replied within minutes and fully answered all my questions. It's sad but I don't expect that type of customer service from companies these days. In fact, I'm here just to give them praise for that alone, never mind the outstanding product! Great job customer service team!
Response from Rythm HealthApr 27, 2026
Hi Cody, thank you for taking the time to share. We put a lot of care into making sure you're actually talking to real people, so we're glad that left an impression on you. We appreciate your kind words, our CX team will be pumped to see this




