Rythm HealthReviews of rythmhealth.com

I strongly recommend thinking twice before paying for Rhythm Health. My experience made me seriously question how well this service is organized. I paid for a full year, spent my time registering, setting everything up, and completing the entire process. My registration and payment were accepted without any issue, and Rhythm Health sent me their blood collection kit. Then the problems started. I followed the instructions carefully and watched their instructional video. However, the blood collection device simply did not work properly. One press did nothing. Two or three attempts did nothing. I had to activate it repeatedly just to collect enough blood to fill the vial. This was not only frustrating and time-consuming — this is a device that is supposed to puncture your skin and collect blood. A medical testing company should be able to provide a collection device that works reliably. Then I discovered another problem: the return shipment required FedEx, but there is no FedEx location available in my city. Apparently, Rhythm Health had no practical alternative return method arranged for customers in this situation. At that point I had already paid for the service, spent my time registering, punctured my skin repeatedly, collected the blood, and completed the test. I was not going to simply throw everything away. So I spent another approximately $35 of my own money to send the sample back using USPS Express and contacted Rhythm Health to explain exactly what had happened. Their solution was essentially to refund the money rather than find a way to process the sample I had already collected and paid to ship. That response was extremely disappointing. This wasn't simply an online order that could be returned to a warehouse. I had gone through an actual blood collection procedure, dealt with a collection device that did not function properly, spent additional money shipping the sample, and invested considerable time completing their process. A company offering at-home blood testing should anticipate basic logistical problems such as customers living in locations without convenient FedEx access. There should be an alternative shipping procedure, and customer support should have a meaningful solution when something goes wrong. I am sharing this experience because I think prospective customers should know what can happen after they have already paid and completed the blood collection process. Based on my experience, I would think very carefully before trusting Rhythm Health with an at-home blood test. The way this situation was handled did not give me confidence in the reliability or organization of the service.

I got a test from them that showed 809ng/dl testosterone, I got an IV draw alongside it that showed 81ng/dl testosterone. No refund. Then i got charged two months back to back for the auto subscription which they did refund both of but this is a waste of money and time and so far inaccurate it could be dangerous. I went viral for talking about it and a lot of people had the same experience. Including people I personally know. Hard pass.

I was so looking forward to a simple process to get my blood work done on a monthly basis. And the process is simple. If it worked right and it doesn't. I sent in my first test and the sample was no good. Something went wrong in the testing process. They sent me a new kit, I do the test I get the results and I only get some of the results. I ask them where the rest of test results are and they said some of them went bad. But nobody said anything, I was paying full price for partial results. Long story short I have paid for two samples and have yet to get a full result. No refund, no offer of a refund just a sorry we can send you another test. Waste of my time and money. There are other methods far more reliable.

My results were highly inaccurate as were my wife's. She left a review on here with her 1st Amendment rights and stated they were inaccurate and the company flagged it to Trustpilot to try and have it removed so what does that tell you about this company? She simply said her results were inaccurate, gave details about the inaccuracy, then said she doesn't recommend it. They said it was defamatory. I don't think they know what defamatory means. Trustpilot agreed and said it was not defamatory and the review is currently back online. I think it is disgusting for a company to try and have negative reviews taken down that simply try to inform the public of their experience. Thankfully you can trust Trustpilot. Response to Rythm---I'm not sure what you are falsely implying since Trustpilot themselves dismissed your claim and her review stands as it always was with the same information. They dismissed it an hour after you requested it removed as it had no defamatory or false statements. We literally have proof of it all. Your attempts to discredit people because they gave you a negative review are very telling of this company. I hope everyone sees these reviews and see what kind of company you are.

Just not worth the money

This is NOT accurate at all! I did this at the same time as labcorp and rythm had my testosterone as extremely elevated when LabCorp has shown a steady decline over the past year and tanked currently (so much so my provider wants to put me on HRT). I do NOT recommend this test. ***In response to Rythm---the tests were done days apart so your theory is wrong. Also you flagged this very review as defamatory to Trustpilot AND LOST because you didn't like my negative review. Nothing was changed in my review above and they dismissed your attempt to get my review removed within an hour of you flagging it because it was ridiculous. I hope everyone sees this review to see what kind of company you are. Attempting to have a review removed because you didn't like the facts. Very telling. ***I want to provide yet another update so everyone gets a clear picture here. It has been a few weeks since this test and I did another LabCorp test and guess what? Testosterone is still low. If you know how Testosterone works it takes months to decrease out of the body especially the amount they had me at so it couldn't possibly have been at the level rythm gave me. Keep in mind I tested at LabCorp days before the rythm test and testosterone was low with LabCorp then too and extremely elevated with rythm but this just further proves my statement. So this test absolutely was not accurate in my case. That is serious in my opinion.

I got sucked in by the cool tiktok videos promising quick and accurate results. I should have known if they were pushing "tiktok celebrities" to promote it that bad that it was crap. And it was. I did a 7 day water fast and wanted to do a blood test the first day back on food to have a baseline. I followed all their instructions and had everything ready on my first day back on food. Did the process, dropped it off at Fedex per their instructions, received the text from them that Fedex had received the package, ..... and that was it. They lost my sample. I emailed them a week later and they said "Oh sorry sometimes that happens.. here's another kit". Complete joke. Do not waste your time or money. Horrible Customer service. Horrible experience.

1st problem is you can only contact via online chat. Each time I contacted them it took 20-60mins to get a reply. 2nd problem, they say they offer FedEx pick up in a 4 hour window. The first month, FedEx didn't show up until the next day after 2 scheduled pickups ordered. The second month I had a Weds pickup- no show, thurs pickup - no show, Fri pickup no show. Then showed up randomly Friday at 7pm so we handed over the sample anyway. I received no notification from Rythm that is was received so I messaged them again and asked if they received it, they said yes, but the sample was too old to process. I got a "sorry" we will send you out a new test, but next time you should schedule your pick up for same day that you take the sample. Did you even read through the notes on my account???? At this point, how can I ever trust that the results are accurate?? I definitely will not be recommending them.