Leslie C.
My review is really about both
My review is really about both the product and the people behind it. My adult son has Angelman syndrome and hasn’t been able to complete a traditional blood draw in several years because of the severe anxiety it causes. I was hopeful this device would give us another option. The instructions were exceptionally clear and easy to follow. The warming pack, skin preparation, and collection process were all very straightforward. I don’t believe our first attempt failed because of the kit itself. Looking back, I think my son may not have been in the best position for blood collection, and his anxiety made it difficult to complete the process. What impressed me most was the customer service. After I explained what happened and sent photos, the Rythm team responded almost immediately and shipped a replacement kit so we could try again. They treated us with kindness, compassion, and understanding instead of making us feel like we had done something wrong. Families caring for loved ones with disabilities don’t always need perfection—we need companies willing to work with us. Rythm did exactly that, and I’m genuinely grateful. I’m looking forward to trying again because I believe this could become a wonderful solution for routine lab work.
Response from Rythm HealthJul 21, 2026
Leslie, thank you for sharing such a heartfelt review. It means so much to hear that our team was able to support you and your son with compassion during this process. We're grateful for your trust, and we truly hope Rythm can continue to make routine testing a little easier for your family.




