Mal B.
Failed collection, excellent customer service
I’m honestly so surprised I had trouble getting a sample! Obviously drawing from veins is different, but I’ve never had a problem with blood collection! Anyway, after a failed first attempt, Dave and Nico quickly resolved the issue and are sending me a new kit. Looking forward to trying again.
Response from Rythm HealthOct 18, 2026
We’re glad our team was able to support with the collection process and get you a new test. Making sure our customers have the information they need is a key part of the Rythm experience. We’ll be sure to pass along your kind words!




