Rype is an online platform where you can connect with professional handpicked language teachers. Get personalized lessons based on your needs, goals, and current proficiency level, and speak any language with confidence fasterr.
Rype App (rypeapp.com) has 63 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
rypeapp.com
Website
rypeapp.com
Category
Employment & Career
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 71% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I'm beta testing their new app right now and it certainly has some potential. As it is in beta stage there are still kinks to work out (like how it will not accept my pronunciation of "Christina") but that's why we are beta testing this. The app itself has promise and I look forward to using it daily when it is completed. Another thing I am pleased with is the responsiveness when I have questions or concerns. This leads me to believe we should have a solid app soon.
KC
Karen C.
There's so much potential with this…
There's so much potential with this language app, and it is great how the developers are reaching out to initial campaign supporters to be part of the testing phase. I look forward to seeing how it evolves and improves. When I was having trouble with the app crashing when I got the speaking questions wrong multiple times, I raised this and it was addressed in later updates.
MM
Miss Madeline M.
My recent experience with Rype was very good
My recent experience with Rype was very good. I complained about an autopay and they agreed to refund what I no longer wanted to use. However I think the service needs to make it easier to modify/cancel its services and should send reminders about large upcoming payments. i.e. when a customer is signed up for large prepayments. Overall I have loved my teachers on Rype and strongly suggest you try as many as you like (respectfully) until you find the right fit for your personality and needs.
MH
Mark H.
Working through the beta version of the…
Working through the beta version of the upcoming Rype app has been insightful into the development process and will better enable me to understand how to use the app once it becomes available. It's exciting to see new features being added and improved upon. The team is very responsive to comments and open to accepting feedback on content and user experience.
Response from Rype AppJul 29, 2020
Thanks for your feedback Mark! More improvements coming soon!
HL
Henry L.
Been a loyal customer for 2.5 years…
Been a loyal customer for 2.5 years now. Originally learned Spanish before traveling to Peru and now found a new teacher to learn French with!
Response from Rype AppJul 27, 2020
Thanks for your loyalty Henry! We appreciate you :)
DN
Daniel N.
WOW, don't subscribe it's too hard to cancel
WOW! It's horrible!!! Almost impossible to cancel/delete your subscription. It's not even immediate. The whole idea is horrible as well, they are just offering private lessons like iTalki. I wouldn't even say it's cheap.
Response from Rype AppJul 21, 2020
Hi Daniel!
Thanks for your note on this. Our team takes this type of feedback to heart, and we want to resolve this for you as soon as possible.
We weren't able to find an email or contact information for you when we searched your name on our database unfortunately.
Could you please point us to the email you used to sign up for Rype so we can look into this for you?
We sent you a direct message, so you can reply to us there.
Thank you!
KN
Kani N.
I have used Rype for 2 years
I have used Rype for 2 years. I have both good experiences and bad experiences!
Their customer service is so so. They're not so helpful.
Their marketing and mindset are great. A lot of meaningful and motivational articles.
Their teachers: Some are really cool and awesome. I have great moments with them. Some are so so. Not all of them are native.
Their billing system is bad. They charged me a lot for no reason and refused to refund. Sometimes they charged me twice per month!!! I tried to ask why their customer support is not so good, so you know the result.
Response from Rype AppJul 21, 2020
Hey Kani!
Thanks for your feedback, we're constantly trying to improve our platform experience.
We're sorry you had an issue with your billing. Our team sent you an email to get a better understanding of what happened, and resolve what happened asap.
As a recurring subscription service, we are well aware that these things happen as customers may forget to cancel, and we want to stay on top of that.
Please let us know and we hope to help resolve this for you!
LF
Lea F.
Fraud stay away
Buyer beware Rype is a total scam I canceled within the trial period and they refused to refund the amount of over $569.00. Don’t waste your time it’s not worth it you are not getting what you pay for with Rype. I used the service during the trail Rype still charged my credit card after I tried to cancel. They make it very difficult to cancel.
Updated:
I got a refund from my bank after I filed a dispute but not from Rype which has a ZERO refund policy. I tried the service and canceled I requested a refund from the company and Cynthia emailed me several times stating they couldn’t refund over $500. The instructions had very poor English skills and were very fluent in English therefore it was difficult to learn a new language. Rype isn’t a good company in my opinion. I tried to work with the company and they refused. They only offered a refund AFTER I posted a negative review.
Response from Rype AppJul 27, 2020
Hi Lea!
Thank you for your comment.
Our team has been navigating back to see what happened, and we discovered an email thread between you and our customer support team.
It looks like when you sent an email over to us on January 17, our customer support team discovered that you booked several lessons after your trial period has ended. Per our terms of use, we require you to cancel those lessons with our teachers before we can process your cancellation. The reason being, we are still required to pay our teachers for those scheduled lessons. At the time of this writing, those lessons that were booked past your free trial date are still shown as actively booked, and we have paid your teacher for that lesson time.
According to our teacher, it seems that you were looking to book the lessons outside of our marketplace platform which goes against our policy, as we cannot pay our teachers if the lessons are not tracked on our platform.
Despite the violation of our policies, we would be happy to resolve this situation given the inconvenience and refund the charges made.
Please let us know Lea!