Ryan HomesReviews of ryanhomes.com

What to say. We are one if the owners who are fed up with Ryan Homes in Amhurst Village. Are you interested in purchasing…? here’s what you need to know. Not all homeowners are treated equally. We have a grading problem in our back yard. According to Ryan .. it’s not a problem. We have had sod issues. They came out with a front loader ruined the grass we had and basically threw some top soil down, and clumps of straw that rotted with rain and watering. Then I look across the street and some lucky homeowner is getting all new sod. My 74 year old husband is buying big bags of top soil and doing the work himself with a bad shoulder. Then we see the preferential treatment across the street. Yes my blood is boiling. Buyer beware here. I’m leaving a Google review as well.

The home itself is solid. However, the backyard was severely graded to the point where we need a walking stick to get to the back of the yard. Half of the yard is not useable. (We lived out of state and could not supervise during the build). We did visit 2 times and both times the land was FLAT. Upon final walk through, we noticed the pitch but could do nothing but close since our other home was sold. We were also promised a 30-feet deep tree-line view in the yard by our Salesperson "S". We had that for about 8 months. In comes the tree killers and now our once lovely foliage view is a mobile home sales parking lot and to come a Zaxbys. This lot had a premium of $5K. We asked for it to be returned and many emails ignored. Crickets. We would have been content had they offered to plant trees to block the view. Still, crickets. So, out goes another $1,500 to plant 10 trees which should block the view within the next 3 years. Here is hoping. BUYER BEWARE!!! If you are able, supervise the build as often as possible. Hire a private Inspector. It is worth the money and peace of mind. Hope this helps somebody.

I love my home, but after living here for four years, I accidentally discovered a crack in the foundation. When I contacted Ryan Homes, they informed me that they only address issues within the first year. If I hadn't been working out and placed my hand near the edge of the carpet, I would never have noticed. It's disappointing that a company with considerable resources refuses to stand behind their product, especially for a problem that clearly existed since the home's construction.

We have moved into our new home and less than two months we have been mailed two possible HOA violations. One was for our trash can being in view. When we worked with our sales representatives we paid for extra concrete to go on the side of our house to put our trash can on. We were advised by her that this was a great idea. Second we were told a portable basketball goal should not be a problem at all. So I bought my 15 year old a brand new one that stays behind my wife’s suv and all you can see is the top of the goal. Now I’m being told by the HOA that it has to be an in ground basketball goal. The driveway is not wide enough to use an in ground goal adequately. I’ve paid out over $1500 for the goal and concrete for the trash can, and now the HOA says it was for nothing. The HOA tells me that no responsibility lies with the sales person that we talked to multiple times about these very things being making our purchase. Make sure you do all the fact finding yourself because apparently Ryan Homes will just tell you what you want to hear then take your $450k and whatever they informed you of (wrong or left out) IT WILL BE ON YOU

I would give them zero stars, but you cannot do that after having the overflow drain not connected in the bathtub flooding we’ve discovered that the same plumber didn’t solder correctly the showerhead so it leaked two times in addition we had a overflow problem with the other bathroom so we’ve had six plumbing issues three times we’ve had to replace the ceiling. In addition they never calibrated the water pressure with the water meter in the home. I would never buy another home ever again.

We built our first Ryan Home. It will be our last. It was a painful beginning with a lot of mess ups. They did finish our garage and gave us an extension on the back patio, but the neighbor got one too, so what did they really do? Wrong color stair railing, flooring is awful looking, flooring company said they should’ve told us that they don’t warranty the color mismatches! What? Then why sell it??? They get your money and then don’t really want to talk to you anymore. I wish we had pulled out earlier, but we are in it now and will make the best of it.

Think twice before buying a home from Ryan home in Yorkville.We have been dealing with a water pool in our back yard every time it rains, They promised to fix it in April and it is now almost June. And all they did was put up sticks.

Shayla Guest, Ryan Homes Sr Sales Representative at Harrington Terrace is the absolute most unethical human, dishonest, evasive human in the real estate industry. No one not even another licensed realtor should have to put up with DISHONESTY, MANIPULATIVE and her UNETHICAL BEHAVIOR. Simply described as Devious and Disingenuous. I would not recommend Shayla Guest nor Ryan Homes to any of my future clients, nor my family and friends.