Ryan HomesReviews of ryanhomes.com

The sales experience with Ryan was fine. Scott Ackerman was very persistent with me and my wife getting us to enter into a contract To purchase a home in Sea Trail in Sunset Beach NC. We agreed to do financing with the parent company NVR to save on closing costs, $10,000 savings, that’s when all the problems started! We were assigned to a Bailey with NVR and things went south! Bailey failed to call me and my wife with a scheduled 3 way call to go over everything NVR needed for the loan. She never called! I called her some minutes later and she didn’t answer! I received a call back from her within 30 seconds. She stated she had a child that was acting up that’s why she didn’t call! I ask Ryan if we could be assigned to another agent and a Dominick the regional manager for the finance agents for NVR got offended and said that agents didn’t work pass 5:00 P:M. The call we scheduled with Bailey was for 5:30 P:M that she agreed upon. I didn’t here from Ryan for almost a week and then talked to Scott, the sales rep, he said he would try to get us assigned to a Nicole, another agent in that area, to handle the loan. Well more time went by and finally we decided we didn’t want to deal with Ryan anymore. We requested a release from the contract do to failure of Ryan’s finance company, which actually NVR owns Ryan, to uphold the financing part of the contract. We received a call from Nicole a few days later and I told her we decided to move on. She acted like she didn’t know what was going on. Scott called me soon after and said we violated the contract and would loose our $10,000 deposit! We felt like saying who really violated the contract! This big nationwide builder has big pockets and expensive lawyers! Do not I repeat do not put yourself in our position if you know what I mean! There are good local contractors that can build your home without all the politics and loss of your hard earned money!

Stay away from Ryan Homes. Buying this house has been a nightmare from the day we moved in. Within weeks we were dealing with an underground water leak, outrageous water bills, a dead lawn, an irrigation system that stopped working, roof defects, siding gaps, framing defects, and poor workmanship throughout the home. This is not what anyone expects when paying hundreds of thousands of dollars for a "brand-new" house. The worst part is the warranty. Ryan Homes talks about standing behind their homes, but when problems arise, don't expect them to stand behind their work. Instead of fixing the issues, we've spent months fighting to get them addressed while watching our property continue to deteriorate. A new home shouldn't come with major defects, expensive repairs, damaged landscaping, and endless warranty battles. I will be filing complaints with the Delaware Attorney General's Consumer Protection Unit and every other appropriate agency, and I intend to pursue every legal remedy available to hold Ryan Homes accountable. Buy at your own risk.

HIGHLY NOT RECOMMENDED. This builders are very cheap on materials and construction. Warning "customer service is even worse than worse possibly anyone can think of". Representatives are extremely rude and won't hear a single word from the resident when a complaint. All of their employees are a big liar and tries to sell the property and once it is sold they are no where to be contacted. Once if resident got lucky for their request, the process will take forever to take care. I finally had to open plaintiff complaint on Ryan homes due to not hearing me out what I had to say and made me yell since warranty manager lady will not let me speak a word and kept saying same sentence over and over again to avoid my voice. waiting on Judge to claim.

Basically rebuilding my house because of the corners that were cut. Worst builders i ever experienced. Everything started falling apart 3yrs after being built.

What to say. We are one if the owners who are fed up with Ryan Homes in Amhurst Village. Are you interested in purchasing…? here’s what you need to know. Not all homeowners are treated equally. We have a grading problem in our back yard. According to Ryan .. it’s not a problem. We have had sod issues. They came out with a front loader ruined the grass we had and basically threw some top soil down, and clumps of straw that rotted with rain and watering. Then I look across the street and some lucky homeowner is getting all new sod. My 74 year old husband is buying big bags of top soil and doing the work himself with a bad shoulder. Then we see the preferential treatment across the street. Yes my blood is boiling. Buyer beware here. I’m leaving a Google review as well.

We have moved into our new home and less than two months we have been mailed two possible HOA violations. One was for our trash can being in view. When we worked with our sales representatives we paid for extra concrete to go on the side of our house to put our trash can on. We were advised by her that this was a great idea. Second we were told a portable basketball goal should not be a problem at all. So I bought my 15 year old a brand new one that stays behind my wife’s suv and all you can see is the top of the goal. Now I’m being told by the HOA that it has to be an in ground basketball goal. The driveway is not wide enough to use an in ground goal adequately. I’ve paid out over $1500 for the goal and concrete for the trash can, and now the HOA says it was for nothing. The HOA tells me that no responsibility lies with the sales person that we talked to multiple times about these very things being making our purchase. Make sure you do all the fact finding yourself because apparently Ryan Homes will just tell you what you want to hear then take your $450k and whatever they informed you of (wrong or left out) IT WILL BE ON YOU

I would give them zero stars, but you cannot do that after having the overflow drain not connected in the bathtub flooding we’ve discovered that the same plumber didn’t solder correctly the showerhead so it leaked two times in addition we had a overflow problem with the other bathroom so we’ve had six plumbing issues three times we’ve had to replace the ceiling. In addition they never calibrated the water pressure with the water meter in the home. I would never buy another home ever again.

Think twice before buying a home from Ryan home in Yorkville.We have been dealing with a water pool in our back yard every time it rains, They promised to fix it in April and it is now almost June. And all they did was put up sticks.