RVupgrades.comReviews of rvupgradestore.com

Terrible company. Ordered two "in stock "parts for expedited delivery. Found out later could not expedite shipping. Parts were not even in stock. Estimates for delivery over a month off. Poor customer service. Avoid.

I ordered a part for my air; after $331 it never came. I had to contact the company, Amber was rude. She said it came back to them Undeliverable??? Funny, I have gotten all the rest of my mail without any problems with that address. Asked me if I wanted her to send it back out. Uhhhhh...yes it's hot and I need my air part that I already paid for. Finally, get the part...its the wrong part?! I call back to crappy customer service again. I was told it was the correct part but the manufacturer might have changed it and that a 2-3 day approval was needed from them for me to get a shipping label to return the item. The box listed the correct item number but the part inside the box wasn't correct. Amanda was completely rude several times upon speaking with her. Accused me of calling her all day about receiving my refund, which wasn't true. She was horrible at customer service & and rude & an major attitude to boot. I did finally get the refund but do yourself a favor & save yourself the nightmare, crappy experience... Shop anywhere else!!!!

Propane cover didn't fit for my application but cannot return because of your ridiculous return policy stating product has to be unopened.

While the item arrived promptly it was the wrong one. To get it exchanged for the right one has been a hassle. I filled out their return/exchange form which said I would get a reply within 48 hrs. After the fourth day I had to call only to be told I had to wait for the manufacturer to authorize the exchange which would take another 3 business days. Here I sit with I product I cannot use because the wrong size was sent

Ordered a part, promised by two employees that it would arrive by the date needed and paid additional money to ensure that it would be here in time. They shipped it late, causing it to arrive a day too late for our customer's need. They confirmed that the conversation occurred, but denied any responsibility and refused compensation. Would not recommend, would not do business with them again. Had they not promised delivery date, we had other options, by the time we found out it was too late.

The shipping was fast, but the part did not fit my air conditioner despite the website saying that it would. Customer service response is extremely slow and I have not yet been able to return the part.

Ordered 2 vent covers which did not fit. Now I have to pay to return them. Go somewhere else with better return policies

I received 2 parts that had indications of being used and definitely not new (tool markings and dried pipe sealant). I had to install used parts by a deadline so I contacted the company and sent photos to show the condition of the item. I emailed 3 times and called twice with only a single response saying we will look into it. After not receiving a response after the last email and call, suddenly the replacement parts arrived a couple week later. Unhappy with the customer service.