David B.
Should have used order tracking to keep informed of order status.
I received my order in two (2) parts; the 1st part was a switch I need for my water heater. The 2nd part was the water heater & it was damaged. There was no offer, or way, to track my order; as for other communication, I assumed my order was shipped when I received an email asking if I had re-ordered, received, or canceled my order and "if I hadn't received it to please wait 24 to 48 hours before contacting RV Parts Country" again.
