RvinylReviews of rvinyl.com

I purchased a custom dash kit from Rvinyl. Their claim is that it is specifically designed for the year make and model of my vehicle. After waiting 17 days to receive the product, I installed the first two pieces. The first piece I would rate as a 6 of 10 in terms of custom fit. The second piece I would rate a 1 of 10. I attempted to contact them several times over the phone, through email, and online. After multiple attempts, I was finally able to connect with online chat. After sharing pictures of how poorly the items fit, the customer service person informed me that their CEO and in-house expert said, "that is how they are supposed to fit". I respectfully explained that is not the quality standard that they claim, and that it doesn't meet my expectations for a quality standard. I had requested an RMA for a return and refund and was told that they only accept returns of new, unopened and unused items and then they will only provide a store credit. Clearly, it is impossible to know how poor the quality and fit is until it's been opened and installed. When I was told I had no other options to escalate my concern, I made a follow up phone call in hopes of a different option and was able to reach the same online support person. I asked him if I could escalate the issue to the CEO Philip Krynsky. The support person laughed out loud at my question. I have escalated to a dispute with my credit card company. All that said, I see why the reviews and ratings for this inferior business are so low.

Bought these for the door Pilars on my Tacoma. The graphics/decals dont have a straight edge, at one point it rolls over the edge and at another doesn't make it to the edge. The corners over hanged so much, I would've needed to recut myself as they hung over to the glass. I requested a refund and they stated the product was cut by design and that I no refund would be offered. Don't buy from these guys, unless you are looking to add graphics/decals cut out by a kindergartner.

worst company in the world, do not buy this company's product!!! they ask for VIN number, car model and etc... But at the end of the day, they send wrong material size. Guess what, once you email customer support, if they respond and if they do, they just don't care. The "Funny" part of this company is: You buy a custom product, but at the end of the process you need to act like pro... cut, adjust add extra material you need to buy. Always stay away from this company! I'm a businessman, and I want to keep the whole company open, but it needs to close because of the way they treated the customer.

Order wrap the amount they said I needed for my vehicle wasn't enough had to order more was sent wrong color took weeks just to tell me to send it back and they will send me the correct wrap called them back a week later to ask where my order just to be told I was getting a refund and I'm like I have my vehicle apart waiting for wrap to finish what a nightmare experience don't buy from th

The product they advertise on line is nothing like the product they sent me. They will not return my money.

recently buy front, rear, and fog light tint that were supposed to custom fit for my BMW 640i. I took the tint to a 5-star tint installation dealership to have it installed, Well to my surprise the front was not a custom fit. The installer recommended not to install the rear and return the front and contact Rvinyl. I contacted them and sent photos of the tint. Their customer rep Melinda P. stated they will not refund me because it was installed by a third party? Hence I am not a professional installer but using that as an excuse not to refund me and the fact I still have the rear tint still in the shipping plastic. I would not order any custom tint cause it will not be custom fit and no refund!!!!!! Your choice buying from this company!!

Just the worst customer service I’ve ever had. They say on their website that they offer discounted replacements if you mess up installation. But NO. They’ll literally tell you to “have a nice day” and end the conversation.

I bought about 400 bucks worth of paint protection film. Some of it was 3M, some was this Avery Denison stuff I'd never heard of but it was cheaper so I figured I'd try it. Watched the videos, followed all instructions, cleaned the area as instructed. The 3M stuff worked just fine, perfect, just as expected. The Avery Denision stuff would not adhere in places and would pull up off others long after you thought you were done messing with it, days later. Defective. Contacted Rvinyl, got the run around for a few weeks, then they say installer error. No explanation as to what the error was or why only this stuff failed and not the 3M. No refund, no warranty, $330 worth of junk film and they don't care a bit. I even asked if they could ship me the 3M versions and I'd pay the difference. Nope. Never ever buy anything from this place!