RvinylReviews of rvinyl.com

This company is trash. I ordered what they said was exactly available for my car when I went to installed the interior wrap a couple of pieces fit but the rest did not. So I contacted Alyssa in the customer support department she verified it did not fit in return said I can get you the correct one for 50% off or refund you 50% I said you obviously got me cornered since I’ve installed some please send me the correct one. She then informed me they don’t have the correct one again saying 50% off something else or refund then I found they had cuts for my other car asked to have them cut it in a particular color which again shot down. They have a plot cutting printer so why not? Again offered the 50% deal. I told her this is not my fault that you can’t satisfy my expectations it’s yours why should I be out $200 again she offer 50% refund. This is a ridiculous way to attempt to solve a problem that’s clearly theirs again garbage company find someone else. Louie G

Buried the lede on what you're actually getting Ordered the Honda Accord “carbon fiber” dash kit in 3D Red expecting molded plastic trim pieces. What arrived was vinyl film. A sticker kit. Nowhere near the price/options box does it say "sticker" or "decal." You have to dig into paragraphs of marketing copy to find the words "vinyl film" and "goes on like a decal." Even if you are reading closely, you may easily not realize what you are buying. Expected something close to the product photos in color and look but what showed up was a loud, candy-apple red. Not remotely close to what's pictured. The red in the photos looks darker, deeper, classier. The actual red looks cheap and childish. When I immediately asked to return it (unopened except to check the color/material, immediately re-rolled and boxed), customer service pointed out that "wraps, rolls and sheets of film" are non-returnable per their own policy then offered a refund minus 25% restocking "as a courtesy." So the return policy conveniently classifies this product as non-returnable, but they'll graciously charge you a quarter of your money back to take it off your hands anyway, and you have to pay the return shipping. It is worth it to get this hideous useless thing out of my possession. Do your research before ordering. Know that you are buying vinyl, not plastic, and do NOT trust the color in the photos.

Don't know how these guys are still in business and understandably don't have a Google Business Profile. Should've read these reviews before purchasing but oh well. My experience has been garbage. Tried to purchase some vinyl i couldn't find anywhere else, contacted them to see why they only ship within the US and if we could figure something out to get it shipped to me in Canada. They proceeded to basically tell me to f*** off and there was nothing they could do. *Simple shipping label change and drop off to a different carrier* but ok. Says shipped within 1-2 business days on their checkout page. Been 3 and still not shipped. This morning just got one of the vinyls I ordered refunded because apparently it was out of stock. Would be nice if that was clear on the website. And after all of that I've had to find a package forwarding service to get my stuff across the boarder and over to my house. AND THAT'S ALL BEFORE I EVEN GET THE VINYL. Don't see it being very high quality after reading below on how garbage their product is. Whatever you do stay away from these guys. Clearly don't know how to run a business.

Liars. Do not buy here

I just had the worst experience with rvinyl i would strongly caution businesses against relying on rvinyl if your project has a deadline. I was sent the wrong material and immediately contacted rvinyl with photos and all requested information. Despite multiple follow up calls . I still have not received a clear answer on weather the replacement material is in stock. I was emailing Alyssa L. who was no help she told me I had the correct material it was labeled wrong if she took the time to look at the photos she would have seen i was sent a florescent green material not the yellow green i ordered. I even tried again this morning talked to a lady named Mariel who said she was a supervisor and I explained how I needed this material for a job that was time sensitive and still couldn't give me a direct answer so I canceled the order i should have used Fellers in the first place there customer service is great this would have never happened they know what's in stock and will not give you the run around. Errors happen in any business, but refusing to provide accurate information or timely updates is unacceptable. As a business owner I depend on reliable suppliers to keep commitments to my customers. This experience has put my schedule, reputation, and customer relationship at risk. If you consider using this company be prepared for poor communication, unanswered questions, and uncertainty when you need support the most

The pre cut tint came so wrinkled I couldn't use it. I have got some from other companies where sure a little wrinkle but heat takes it right out. I will not be ordering again. I attempted to install one piece knowing it was going to be bad but still tried to give them the benefit of doubt, and didn't even attempt the other side. I asked for a refund but after seeing their refund policy being store credit, I will not be using it if it's offered.

Extremely annoying advertising.

Purchase a 60x12 inch roll from a large pattern. They sent me the worst cut possible from the pattern. As a result, for unicorns, you didn't see feet or heads. They don't care one bit. Effectively said.. "well, that's what you 9rdered." With no other care or response. No it is not. I wanted to see what was in the pattern. Not see what you could cut out to make it unrecognizeable... I would not have ordered the pattern.