Sheeba
I really wanted to order a coat but…
I really wanted to order a coat but after checking the reviews from this company that I have never ordered from, I am too concerned now to go ahead with an order after reading so many terrible reviews!
RVCA is a Costa Mesa, California-based clothing company owned by Boardriders.
RVCA (rvca.com) has 132 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 111 reviews with 1 star · Clear filters
Sheeba
I really wanted to order a coat but after checking the reviews from this company that I have never ordered from, I am too concerned now to go ahead with an order after reading so many terrible reviews!
Michelle M.
I ordered clothing from this company and went through pay pay who automatically send my address and it was sent to a different address..they refuse to take responsibility and then hang up on you..absolutely disgusting customer service..will never buy again from a company that takes your money and loses it..and will certainly make other people aware..i should of read customer reviews first seems bad company all round!!
SW
Having ordered twice in a coupe of weeks the customer service for my items was terrible the first item was delivered late and to a random address of which I had to spend an additional 2 days trying to track down and work out where the parcel was delivered to as the photo sent wasn’t my house .. the second time again the order was delivered late this time to the same address but to then get a customer complaint response sent 5 days later with a proof of delivery photo of a parcel with no proof at all of delivery .. extremely bad service possible the worst I have had in years. The option to respond to my complaint is a dead link so I can’t send my response Indira (RVCA) 30 Jan 2024, 11:29 CET
J. S.
Ich habe mehrere Bikinis bestellt. Nach 5 Wochen fragte ich nach, wo die Bestellung bleibt. Die Antwort: die Artikel seien nun ausverkauft, es wird kein Ersatz geben und die versprochene Rückerstattung habe ich bis heute nicht erhalten.
Chanie F.
I never received my item nor did they issue a refund.
Florian G.
Seems like a scam! 1 Items of my order was not in the package. The company said they would need pictures of the unboxed item. I obviously didn't take pictures before unboxing, as the package looked ok. Never got a refund. Worst customer support, worst brand!
Keith G.
I paid RVCA for some items which I never received. I followed up by email and they said they would not refund me or resend the items because I missed the ONE MONTH window to report an undelivered item. I received nothing from them and they kept my money. They can get fxcked, never buy from RVCA.
Marc M.
Commande passée le 16/07/23 retournée le 22/07 avec preuve de dépôt et le commerçant ne me rembourse pas. Il ne répond même pas aux e-mails. Obligé s’ouvrir un litige avec PayPal