RVCAReviews of rvca.com

I Made a mistake on the shipping address and they refused to cancel order, I realized 1 minute after I put order. Lost $300, bad costumer service, they dont care about anything! Thats the difference between great companies and sh&₡& companies.

Meine favorisierte Größe wurde nicht mit geschickt. Für die Rücksendung der übrigen Artikel musste ich das Porto übernehmen – trotz einer kleinen Sendung knapp 20 EUR, da sich das Lager im europäischen Ausland (Belgien) befindet. Von einer online Bestellung hier würde ich abraten.

Edwin is straight up not having a good time lol

Ordered items 6 weeks ago - still haven't arrived. I reached out to customer service 3 times, and no response. I now have to attempt to reverse payment with my credit card company. What happened to this company??? I've been buying direct for years, and never had an issue before.

If I could rate zero stars, I would. Purchased 2 orders online. RVCA charged me and sent me confirmation notices. After about a week, I was sent notices that both orders were on the way. Update on FedX stated would take another 3 weeks for delivery. After 3 weeks FedX stated they have passed orders off to USPS and was pending for arrival date. I emailed RVCA for a update on my orders with no response. Luckily, I paid with my credit card so, I was able to get my charges reversed back. Seems like this RVCA online is a fraud. I wished I saw all the bad reviews before I purchased from RVCA online. I was a devoted RVCA customer for years and years, no more! It's so sad, that management has no clue or doesn't care that RVCA is fading away with poor customer service.

FVCK RVCA. Ordered some items more than a month ago. Never shipped for weeks so I canceled my order.. Still trying to dispute charges with PayPal since there is no response from customer service. Save yourself the time and headache and shop elsewhere.

‘Purchased’ from this company. Order confirmation email says ‘order expected 2-3 working days’ it’s been 10 days now. I sent an email requesting an update and received an automated reply telling me orders are expected ‘2-3 working days’ after being placed. No help. No update. This is the second time this has happened….’once bitten’

Horrible customer service. They changed their policy to RVCA insider members with no update for customers. As an RVCA, you are supposed to get free shipping and free returns. Now, they charge a $7.00 handling fee for all returns and don't let customers know they changed their policy. I placed two separate orders, and the merchandise did not fit properly. I asked to at least combine the shipping because they changed their policy without letting any customers know. They wouldn't help me out at all. I will pass on supporting this brand in the future. I have been a customer for over 20 years. But this is the last order I will place, and I will not support this brand moving forward. The even acknowledged they changed their policy without notice. What a shady corporation.