RuutRuut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
Showing 713 reviews with 5 stars · Clear filters
Mark S.
Second query, very rapid and clear response
Response from RuutAug 10, 2026
Hello Mark, We are so happy to hear that you had a positive experience with our customer support. It is always a pleasure to see that our efforts make a difference. Thank you for being part of the Ruut community! Warm regards, The Ruut Team
Paul D.
Issue resolved quickly and cordially
Response from RuutAug 9, 2026
Hello Paul, Thank you so much for your kind feedback! We're delighted to hear that your issue was resolved quickly and that you had a positive experience with our support team. Providing friendly, efficient, and helpful service is something we truly value, so it’s wonderful to know we were able to assist you. We really appreciate you taking the time to share your experience, and we’re always here if you need anything in the future. Best regards, The Ruut Team
Deb
You guys are amazing! I am new to Ruut and have had a couple of questions. They have been answered quickly and with clear understanding and communication. Thank you so much!!
Response from RuutAug 7, 2026
Hello Deb, Thank you so much for your kind words! We're delighted to hear that your first experience with Ruut has been such a positive one. Providing quick, clear, and helpful support is something we strive for every day, so it's wonderful to know our team was able to answer your questions and make you feel supported. Your feedback means a great deal to us, and we're excited to be part of your health journey. If you ever have more questions, we're always here to help. Kind regards, The Ruut Team
shadefly
Resolved billing issue.
Response from RuutAug 5, 2026
Hello there, Thank you for your review! We're pleased we could help resolve your billing issue and provide the assistance you needed. Our team is always here to make the process as smooth as possible, and we appreciate you taking the time to share your experience. Warm regards, The Ruut Team
Rod C.
I made a mistake about the subscription I had authorised and was concerned. The company reviewed and assisted me in releasing my commitment.
Response from RuutAug 5, 2026
Hello Rod, Thank you so much for taking the time to share your experience! We're glad we could help resolve your concern and assist you with your subscription after the misunderstanding. We understand that situations like this can be worrying, and we're pleased we were able to review everything with you and help release your commitment. Your feedback means a great deal to us, and we're always here if you need any further assistance. Kind regards, The Ruut Team
Giorgio P.
Great help center ! Solved the problem with my app in 2 minutes.
Response from RuutAug 4, 2026
Hello Giorgio, Thank you for your wonderful review! We are delighted to read your positive feedback. Thank you for your trust in us and for allowing Ruut to support your well-being. We are here anytime you need us! Warm regards, The Ruut Team
Greg P.
They replied very quickly and resolved my concern to both of our satisfaction
Response from RuutAug 1, 2026
Hello Greg, Thank you for taking the time to leave a review! It's wonderful to hear that your concern was handled quickly and that we were able to find a solution together. We appreciate your trust and look forward to supporting you whenever you need us. Warm regards, The Ruut Team
Jelena
I had a great experience with Ruut’s customer support. I accidentally purchased an add-on that I didn’t intend to buy, and after reaching out, they responded very quickly and processed a full refund without any hassle. Their communication was friendly, understanding, and professional throughout the entire process. It’s refreshing to see a company that genuinely cares about customer satisfaction. Highly recommended!
Response from RuutAug 1, 2026
Hello Jelena, Thank you for sharing such a lovely review! We're so pleased we could help resolve your accidental add-on purchase without any hassle. Our goal is always to make every interaction as simple, friendly, and stress-free as possible, so it's wonderful to know that's exactly how you felt. We truly appreciate your trust and your recommendation. It means the world to our team. Kind regards, The Ruut Team