RuutRuut is a digital coach that develops recovery and running skills based on metrics. We teach athletes—and those who want to become athletes—to make daily decisions: whether to train or recover, manage fatigue, and progress sustainably.Our mission is to improve the stability of athletic performance and the quality of recovery through clear daily actions and personalized running plans that reduce discomfort and the risk of injury. 🏃♂️📈
Ruut (ruutlabs.com) has 1,249 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · North Miami Beach, Florida
Excellent
Outdoor & Winter Sports · Jackson, New Hampshire
Excellent
Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports
Excellent
Showing 713 reviews with 5 stars · Clear filters
James
Quick response and problem solved
Response from RuutAug 29, 2026
Hello James, Thank you for your kind review! It's wonderful to hear that our team was able to quickly understand your concern and find a solution. We're always happy when we can make things easier for our users, and we really appreciate your feedback. Warm regards, The Ruut Team
Jude M.
Very useful information, practical tips and relatable. Contact with the team has been prompt, friendly and exceeded expectations.
Response from RuutAug 28, 2026
Dear Jude, Thank you for sharing such lovely feedback! We're so pleased that the practical tips and information have been useful and easy to relate to. And hearing that our team was able to exceed your expectations with prompt and friendly support really made our day. We appreciate you being part of Ruut! Kind regards, The Ruut Team
Lucille van E.
Very quick and satisfing response.
Response from RuutAug 28, 2026
Hello Lucille, Thank you for your kind review! We're delighted to know that our team was able to respond quickly and provide a solution that met your expectations. Your feedback means a lot to us, and we're always here whenever you need us. Warm regards, The Ruut Team
Simon J.
Great service from Stacy.
Response from RuutAug 26, 2026
Hello Simon, It is wonderful to hear that our support team made a difference for you! We are dedicated to providing care and clarity every step of the way. Thank you for being such an important part of the Ruut community. With appreciation, The Ruut Team
Consumer
The customer service team were very prompt and helpful with a response to a query (on a Sunday morning) Very impressed
Response from RuutAug 24, 2026
Hello, Thank you for your feedback! It is our goal to offer a helpful, professional, and compassionate support experience, and we are so happy to hear that it came through for you. Thank you for growing with Ruut! Warm regards, The Ruut Team
Amy L.
I was confused about the subscription not showing up in my iPhone and Kathleen walked me through it. She also refunded my renewal which I really appreciate.
Response from RuutAug 24, 2026
Hello Amy, We are thrilled to know our support team was able to help you with the cancellation and refund! Your kind words truly mean a lot to us. Thank you for being a valued part of the Ruut community — we are always here for you. Warm regards, The Ruut Team
Dave J.
Not really a review on the app but had an excellent experience with their support team.
Response from RuutAug 22, 2026
Dear Dave, Thank you for your wonderful feedback! We are glad our team could assist you and make your experience a positive one. It is always encouraging to hear that our support was helpful, and we appreciate you choosing Ruut. Warm regards, The Ruut Team
GABRIELLE C.
Absolutely the best service I have ever experienced. Thank you so much for your prompt resolution I am so relieved and grateful
Response from RuutAug 22, 2026
Hello Gabrielle, Thank you for your wonderful review! We are delighted to read your positive feedback. Thank you for your trust in us and for allowing Ruut to support your well-being. We are here anytime you need us! Warm regards, The Ruut Team