RuutReviews of ruutlabs.com

Response from RuutJan 13, 2026

Hi — I’m sorry you’ve had this experience. We do offer a money-back guarantee, but it applies when the program was completed (or meaningfully followed) and you still didn’t enjoy it or didn’t see results. In those cases, we refund without issue. I can also confirm your subscription appears to be cancelled on our side. If you’d like us to review your refund request again, please email [email protected] with: - the email used to purchase - a brief note on what parts of the program you completed / how long you used it Our support team will re-check your case and get back to you as quickly as possible.

Response from RuutJan 8, 2026

Hi there, When you signed up, the 7-day trial clearly stated it rolls into a monthly plan unless cancelled before the trial ends. The charge you’re mentioning is that standard renewal, not an unauthorized payment. Our program is a structured curriculum, not random “fluffy advice texts,” and many customers do get value from it — but if it wasn’t for you, that’s fair. Email [email protected] with the address you used to sign up and we’ll: Cancel your plan, and Review the monthly charge and a possible refund.

Response from RuutJan 8, 2026

Hi there, I’m really sorry you’ve had this experience and felt scammed – that’s the opposite of what we want. Being billed twice and finding an unexpected autopay setup is understandably frustrating. Some of our plans do renew automatically, but this should always be clear at sign-up, and you should never feel tricked into ongoing payments. Please email us at [email protected] with the email you used to sign up and details of the PayPal charges. We’ll review what happened, make sure everything is cancelled, and look into refunding any unintended payments.

Response from RuutJan 6, 2026

Hi there, I’m really sorry this has been your experience — especially feeling unable to cancel and seeing repeated charge attempts. That’s not how we want anyone to feel using Ruut. Please email us at [email protected] with the email you used to sign up and any charge details. We’ll check what happened, stop any unwanted payments, and review refunds where needed.

Response from RuutJan 5, 2026

Hi there, I’m really sorry this has been your experience — especially not being able to log in or get help. That’s not OK. Ruut is a real company, and you should never feel like money is being taken without support. Please email us at [email protected] with: The email you used to sign up Any charges you’re seeing (screenshot if possible) We will: Restore or sort out your account access Cancel any unwanted plan Review and refund charges where appropriate We’ll make sure this is resolved.

Response from RuutJan 5, 2026

Hi there, I’m really sorry for the frustration and the unexpected charge — that’s not how we want anyone to experience Ruut. Ruut operates on a subscription basis for some plans, and recurring billing is standard practice. We strive to provide clear information regarding renewal terms and pricing at sign-up, so it’s concerning to hear this wasn’t clear in your case. Please reach out to us at [email protected] with the email you used to sign up, and we’ll review your account, cancel any unwanted subscription, and look into a refund where appropriate.