RuutReviews of ruutlabs.com

Attention, grosse arnaque 4 miserables conseils qui tournent en boucle CGV ecrites en petit et pas claires du tout. Vous pensez vous abonner pour 4 sem et stop, sauf qu'il faut qd meme aller résilier, sinon c'est reparti pour 4 sem, et plus au même tarif!!!! a fuir!!!

Avoid at all costs.

Be very careful with this Company. I signed up for the 30 day HRV program for a total cost of 19.99. However I was charged twice and when I contacted their customer support to dispute it and get a refund, they claimed that I also signed up for something called the Mobility Program. I told them that I didn’t know what that was and requested proof that I signed up for that. They said that I received an email about it, which I did not. When I ask them to send me the email that they supposedly sent proving that I had signed up for it they can’t, and they won’t refund the money. This is very deceptive and disappointing.

They have to be aware of how unclear their subscription terms are by all of these terrible reviews, yet they do nothing about it. I purchased what I understood to be a course, only to then be billed $89 twice in the past few months. I will be looking further into this since I've yet to be refunded.

I have been charged multiple times for a service I didn't sign up to. There are multiple attempts to take very large sums from my account. No emails, no warning. Avoid like the plague

Deceptive Billing! Signed up for 7 day access at $10.50. There was no indication that this was an ongoing subscription - no pricing given, and no information on a cancellation being needed to avoid future charges. My credit card was charged a monthly fee of $43.50 after the expiration of 7 days and they refuse to make a refund making reference to fine print buried on their site.

Don’t do this. They take your money and then don’t give it back. I didn’t subscribe and the justification for not giving a refund is that I haven’t completed a weeks worth of tasks. I have never logged in and don’t really know what it is. Scamsters.

Total scam. They charged £35 for the first 3 months then took £99.99 out of my account without any email or notification that this would happen. I looked at the website a few times when I first signed up then haven’t been on there since. I’ve contacted customer services but they said there’s nothing they can do. Absolutely disgusting. Do not trust them with your money or any personal information. I will write as many negative reviews as I can to try to help others avoid having a similar experience as me. I will also keep calling the clinic until I get a full refund. Update: I got a refund of £99.99 but only after writing lots of strongly worded emails and reviews on various websites. I also found the phone number for head office (in Cyprus) listed on the transaction on my bank account. I called repeatedly until they told me they would call the police if I didn’t stop calling. I said I’d love them to get the police involved and just kept calling!