RuutReviews of ruutlabs.com

Don’t sign up to this. Pretty basic plans and the auto renewal is all done very quietly. No notifications, no transparency on pricing. They’ve now taken £200 from me and no confirmation anywhere for what it’s even for.

Don’t be taken in by this group. They sell common sense and then charge you for it. Worse still even if you subscribe for a month to check it out they will continue to charge your credit card and then plead that you didn’t read the extra small print and it’s up to you to cancel your subscription. An absolute rip off and you just feel used and done over by the whole process. Not good for your HRV!!

Unfortunately this site is not trustworthy. They try to get money without having disclosed the related costs and they provide a useless if not stupid pdf file for 69.99$!!! Moreover the subscription to the exercise section cannot be canceled. Absolutely no respect to the client and lack of honesty

Die Antwort von Ruut, siehe unten, ist für mich gegenstandslos zumal ich mehrmals an den Support geschrieben habe und eben das Ergebnis, wie beschrieben rauskam. Ich hatte den 4 Wochen Plan gebucht, für 19,99€. Und siehe da, auf einmal kommen noch 69,99€ hinzu, für das Mobility Programm, dass ich nicht gebucht habe. Auf meine sofortige Reaktion kam einfach, dass das Abo storniert wurde, hat meine Frage nicht geklärt, da dies laut Mail nur einmalig ist. Mhhh. Ich darf nun den Betrag zahlen und fühle mich mehr als über den Tisch gezogen. Der nächste Weg wird nun Paypal und danach die Verbraucherzentrale sein, da ich das kein Geschäftsverhalten finde

Update... When I was trying to get refund as I haven't used the web app, the response was always negation. But this review has got me the refund back. Absolute waste of Money. They don't even have an App, Money transaction are very traditional. I was click baited, thought it's $20 let me give it a try. Once subscribed, the only way to unsubscribe is going to their support teams via email. A month is a long time and you wouldn't remember and there goes another payment. You wouldn't want to use the service as well, as it's only available via browser. I would like to view their page hits for actual training, my guess is it wouldn't be even 10% of subscription. Also the name is very close to Runn app, which is also into HRV training. Be careful and don't throw your hard earned money like me. No refund policies exist, once you have paid. Also lot of paid reviews trying to boost the ratings.

The course I signed up for was supposed to be a trial, but it ended up being a £26.48 subscription. Maybe I had missed something, so I tried to cancel. So far, nothing, despite following their instruction and emailing support, as advised. The actual course is of poor value and consists of general information and links to YouTube videos provided by others. Please be aware of the lack of transparency, subscription and payment charges and difficulties with managing the account. Not what I expected at all. Update: I did subsequently receive a refund, for which I'm grateful; however, the content, while grandly advertised, fell far short of what I expected, and I would not recommend.

This is a scam. You expect something professional what you get is a very simple scheme that you can download for free anywhere. Okay, here you pay € 20. But than, after a couple of months, the take money from your account again (€ 59). Cancelling the 'subscription' is very difficult.

This offers nothing of value that you can't get on the internet for free. It is a total scam in that it charges you 19.99 for a 4-week plan and then auto renews at 43.50 without ever telling you that it would be renewing or that you were agreeing to auto-billing. Complete and utter scam.