Rustypod Reviews | Read Customer Reviews of rustypod.com

Rustypod Reviews | Read Customer Reviews of rustypod.com

Rustypod reviews

226 approved reviews, newest moderated first

Matt S.
May 21, 2024
Still no sign of my order
Still no sign of my order, is Rustypods real or a scam?
Response from RustypodJun 8, 2024
Dear Matt, We have been in communication with you via email previously. Due to an incorrect address format entered, the initial delivery attempt was unsuccessful. We subsequently resent the order and included a gift for you. According to the tracking information, it appears that you have received both items, correct? We hope you can understand the situation and provide us with a more objective and accurate review. Best regards, rustypod support team
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Justin C.
May 14, 2024
Communication isn’t very good
Communication isn’t very good. Ordered a 5x8 rug, emails said I ordered a 3x5. Had me worried the whole way through until received package.
Response from RustypodMay 22, 2024
Dear Justin, Thank you for reaching out to us. We recall having sent an email response confirming that your order was indeed for a 5x8 rug. However, we are glad to hear that you received the correct size. We apologize for the confusion and any worry this may have caused. We will address this issue to prevent it from happening again in the future. If you need any further assistance, please do not hesitate to contact us. Best regards, rustypod support team
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David W R.
May 10, 2024
Great job looks great on my truck
Great job looks great on my truck
Response from RustypodMay 22, 2024
Dear David Thank you for your feedback. We're glad to hear that you are pleased with how it looks on your truck. We look forward to serving you again in the future. If you have any further concerns, please let us know. We are here to assist you. Best regards, rustypod support team
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Todd
Apr 25, 2024
Excellent Customer Service!!
Ordered some door graphics for my hot rod, aftet some time they came in and I installed them, was very pleased until somone noticed one side was a different shade in color. I sent an email with pics showing the different colors and within a short time they sent replacments, excellent customer service!!
Response from RustypodMay 22, 2024
Dear Todd, At Rustypod, customer satisfaction is our top priority. We always strive to resolve customer issues within 12 hours of receiving feedback. We apologize for the initial color mismatch in your order and look forward to serving you in your future orders. If you have any further concerns, please let us know. We are here to assist you. Best regards, rustypod support team
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Tim
Apr 19, 2024
Awesome 😎 decals I love them
Awesome 😎 decals I love them
Response from RustypodMay 22, 2024
Dear Tim, Thank you for your feedback. We're thrilled to hear that you love the decals. We look forward to serving you again in the future. If you have any further concerns, please let us know. We are here to assist you. Best regards, rustypod support team
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Barry Deatherage J.
Apr 15, 2024
Nice product
Decal was nice. Easy to apply.
Response from RustypodMay 22, 2024
Dear Barry Deatherage Jr, Thank you for your feedback. We hope to continue working with you on your future vehicle projects. If you have any further concerns, please let us know. We are here to assist you. Best regards, rustypod support team
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Michael R.
Apr 12, 2024
The first order I received had…
The first order I received had defective backing the caused difficulty in using or salvaging. I sent an email and Rustpods was willing to send a second set that was much easier and worked. Good customer service!
Response from RustypodMay 22, 2024
Dear Michael Reid, Thank you for your feedback. We always strive to resolve customer issues as quickly as possible. When there are defective items, we immediately send replacements, issue refunds, or provide compensation as requested by our customers. We look forward to serving you in your future orders. If you have any further concerns, please let us know. We are here to assist you. Best regards, rustypod support team
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Doug
Apr 11, 2024
Dissatisfied
Waited an excessively long time to receive. Installed and it came off 3 days later when I spray waxed my gas tank.
Response from RustypodApr 12, 2024
Dear Doug, We sincerely apologize for the inconvenience you have experienced. We aim to ensure all our products meet high standards of quality and durability, and it seems we may have fallen short in this instance. Please provide us with photos of the decal after it came off. This will help us understand what went wrong. Once we have the images, we will gladly send you a replacement at no additional cost. Thank you for bringing this to our attention, and we look forward to resolving this issue promptly. Best regards, Rustypod Support Team
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