Rust-OleumReviews of rustoleum.com

I don’t have an issue with the paint as such but customer service is shocking!! If there’s any problem with the order, trying to get any response at all out of them from their contact address ‘hello@‘ is an utter waste of time. You are simply speaking to a brick wall!!!

Don’t order from this company. I ordered my paint 11 weeks ago. Chased 3 times. Never got an email back from customer service and they still have my money. It’s disgusting.

Returning unusednpaints. Bought more paint than needed and have been trying to return the unused paints for over a week. Only emails accepted and they take one working day to reply which is laughable and to this day still waiting!!! Word of warning best to order from another supplier since I returned another batch of paints with no problem and I still have to pay the return fees

Een tafel geverfd met de krijtverf van Rust-Oleum met hier overheen een laklaag, ook van Rust-Oleum. Deze hadden we gekocht bij een verf speciaalzaak. Na een iets langere tijd plakte de tafel nog steeds en werd ook erg vies. We hebben de tafel opgeschuurd en opnieuw gelakt. Nu plakte de tafel na een kortere periode nog steeds en is ook alweer heel erg vies. Contact opgenomen met Rust-Oleum en hun reactie: niet rechtstreeks bij ons gekocht dus geen hulp! Nou, dan sta je ook echt achter je product en ben je ook echt klantvriendelijk! Voor ons nooit geen Rust-Oleum meer!

Fed ex are completely ruining this company's reputation. I ordered paint on Monday and still no paint 2 days later. There is no contact number for customer support. You have to rely on emailing them and waiting for a response that doesn't arrive. Not good as this is the second time ordering but I wouldn't order again. I'd rather source from a different supplier or use a completely different paint brand which is such a shame as the paint itself is really good. This is an absolute waste of my time because I've already spent money and now my renovation is at a standstill because of a delay with no information at all about where the paint is.

I ordered the rust oleum floor tile paint which normally comes with an addative..I ordered the paint on Friday and received the paint 9.23 am Monday 24 November. As soon as I open the box and realised the addative was missing I contacted rust oleum by email. On the email I required two things one was a VAT receipt and the second was the addative that was missing from my order, 4 days later I received an email with my VAT receipt but no mention of my missing addative….. one week later and 6 emails later STILL no contact or addative. Very frustrating no phone number to contact them. Don’t think I will be using these again Ever

Purchase an aerosol can of fluorescent paint. After 1 minute of shaking went to spray and got 4 seconds of spray before it clogged. Went to store got a replacement. That can, I got almost half way before it clogged as well. So that's a loss of over 1/2 can. Not reliable products.

Really disappointed. Ordered limewash paint, but one tin was a completely different shade despite identical labels. Didn’t notice until it dried—now half the walls and ceiling are ruined. Nearly impossible to fix without starting over and buying three new tins. Customer service was uninterested, with no follow-up or apology, and would only refund one tin. £300 wasted and several days added to the project. Would not recommend—there are far better limewash products on the market. Thankfully, I’ll be choosing another brand for the rest of the house.