RushTranslateReviews of rushtranslate.com

I posted a bank statement for translating a few words from Greek to English fro address verification and they charged my also for the transaction numbers which they also counter as words!

Unfortunately no digital signature was mentioned in the document and it was rejected by BMV when I tried to convince with translated license. I had chosen for attestion while applying. Not used the translated document and wasted.

Edit: Although they replied that they provided a quick revision to my requested edits, I had to translate the entire document on my own and give them what needs to be edited. So, basically I just paid for their certificate and did the translation on my own. A total scam! Google translate does a better job than them at translating. Almost every line had an error in my document. It does not make sense to pay them and then correct every line myself.

Paperwork denied and deadline missed because key information was incorrect. Their response was “We're sorry to hear that your paperwork was denied and that you missed the submission deadline. We completely understand your frustration and sincerely apologize for the error. While we take great care to ensure accuracy, our translations are completed by human translators, and unfortunately, human error can sometimes occur. We regret that this mistake impacted your ability to use the document as intended.” That’s all the ownership they take while charging a very steep fee for the work.

Non-compassionate customer support

Bad experience! DO NOT USE Rush Translate FOR TRADEMARK translations! Use a more personalized service! ---Sent initial support email requesting info regarding trademarks, and received two automated emails that didn't directly answer the question. Went ahead with the order with a document that clearly states for trademark and a statement asking them to reach out with any questions. The language selection is misleading and confusing and now I I have a translation to Spanish... I needed it from Spanish TO english FOR A TRADEMARK!....They have a revision request... Nope, I get an automated email to pay again! This company is all automated and they're just out for your money! This company should not be legally certified as they don't even check or review material!

Scam site, do NOT use. RT claims to offer certified translations for official purposes, but they do not actually have official translators and offer only a fake, useless “official” document to verify their work. They do not have the authority, certification or expertise to do translations for administrative or government purposes. I ordered official translations for a drivers license in a European country. This website claims to be able to do such translations and offer certified translations. When my translations were rejected by the authority rushtranslate had absolutely no help you offer whatsoever, claiming that because the translations had already occurred they could not refund my money, given to them under false pretenses. There was simply no other way around the situation. It took the issuing authority several months to look over my application and find my translations inadequate. Rush translate was completely useless in the process, and I am forced now to pay for entirely new translations of the same documents by someone who actually has the authority to do them. Rush Translate stole my money in exchange for useless translations sold to me on the promise of acceptability. They are a huge scam. Don’t waste your time or money with this fraudulent company. They offer nothing more official then you could get from a DeepL translation. I believe they deliberately sell their services under vague claims and offer no recourse when they fail to deliver usable work.

This company is a JOKE! I wanted to translate English into German and it took me MANY REVIEWS to get them to do things right. DO NOT EVER TRANSLATE WITH THEM. They are not careful with their job, they don't mind about quality. They are very fast to translate but they don't do it right.