RushmytravelvisaReviews of rushmytravelvisa.com

Quick Prompt Service

Outstanding service. Highly recommended.

I 100% believe that all the positive ratings on here are written by this "John Leyva" guy because apparently they can't get enough of him. Anyway, this service absolutely sucks. "RushMyTravelVisa" except they don't rush anything, except rush to get out of work. Customer service will ignore you, just keep transferring you over and over again until the work day is over, then they'll just drop you. They won't answer emails, phone calls, voicemails, nothing. Oh, and they lie about everything, then try to blame it on you. I did a 5-7 day rush visa service, and have the receipt to prove it. I payed extra, a lot extra. I call on the 7th day to get an update, after 10 unanswered calls and live chats, the guy just tells me it's actually 7-10 days, and maybe more. I lost the chance to go on a trip of a lifetime because Rush My Travel Visa is a worthless company. If you're going to use a middleman for your Visa or Passport, try another company. Rush My Travel Visa is a massive ripoff that does not deliver any of their empty promises.

I guess all the negative reviews must be removed or something because there is no way a company like this would get such unanimous reviews. My last 1 star review was removed as well. Talk about skewing the rating. Terrible customer service who takes the "not my problem" approach to helping you. I've been ignored dozens of times during Live Chat and none of my phone calls or voicemails get returned. I am down over 7,000 dollars on a trip because they made promises they can't keep and wouldn't even be bothered to let me know if it was getting delayed. They can remove all the negative reviews on here but they are powerless when I expose this scam to millions of people. They screwed over the wrong person this time, and it's sad that this will warrant an immediate email or phone call to me, yet I will get ignored day after day by them.

I was sent an email saying to call them anytime before 8 Eastern time. So I called at 5:53 Eastern time and was redirected four times to four equally rude women who all said they couldn't help me and just kept transferring me until finally, it was about 6:02. Guess what? Despite the email specifically urging me to call them before 8 ET so I can get my prepaid shipping label, they close at 6. Yep. I hassled all day to get everything together only to find out they close 2 hours earlier than they claim. Worst part is I called before 6 still and they just kept redirecting me and refusing to help. Absolutely terrible service. The second woman, Sabrina I think, was condescending and rude when I brought up the issue of a shipping label to her.

excellent support and service

the staff were professional and avialable to answer my questions. I received my Visa timely, no stress......thank you so much!!!!

I found John Leyva at Rushmyvisa.com to be most professional and knowledgable. John took care of not only renewing my passport but also getting my visa to china within a one week window. I was amazed at the level of service. Thanks again John. Charles Quinn Happy Customer.