I tried to order two pairs of shoes, the cart total $223.34 (tax included). When I clicked NEXT for shipping address info, the estimated total went to $335. I thought this is Estimated total so maybe if I put everything in then the Order Total will change. NOPE!!! On the credit screen it said my Order Total is $335.
Absolutely, never will go on this site again!!!!!
BW
Benno W.
Nicht zu empfehlen.
Nicht zu empfehlen.
Habe dort bestellt, weil gute Schuhe zu fairen Preisen gelistet waren. Sofort bezahlt und drei Wochen gewartet.
Dann dem Shop geschrieben und erst auf Nachfrage erfahren, dass die Schuhe ausverkauft sind, bzw. nie geliefert wurden.
Es gab keine Kulanzlösung, die alternativ angebotenen Schuhe hätten 70 € Aufpreis gekostet.
Gelderstattung ging dann zum Glück schnell. Nach meiner Erfahrung kein zuverlässiger Händler
WJ
Wan J.
Simply dreadful
Simply dreadful
I returned a pair of shoes two whole weeks ago. I rang them last week and they confirmed that they had received the shoes the day after I returned them and said I would receive my money - nearly $160 - within a couple of days. Two whole weeks later I have been advised by email that they have indeed received the shoes and am likely to receive my money in 5-7 business days. Simply disgusting and sharp business practice. The shoes were in perfect condition as they were tried on once so there is no excuse: either they are venal or they are shambolic and will be going bust soon. I hope so.
VM
Victor manuel Gomez L.
Muy mala politica de atencion comercial
Compré unas zapatillas para ultra trail de la marca ADIDAS, que obviamente no pude probarme porque la tienda es on line. Cuando sali a correr con ellas, el cuello de la zapatilla era muy rigido y me presionaba tanto los maleolos de ambos pies, que tuve que parar despues de 10km del dolor que me producian. Me puse en contacto con ellos y me dijeron que no podian devolverme el dinero porque la zapatilla no estaba defectuosa. Asi que ahora tengo una zapatilla de 125€ que no me sirve para nada. Creo que una empresa como esta, y una marca como adidas, deberian responder mejor a sus clientes y no permitir que un cliente se quede sin poder utilizar un articulo, DE ALTA TECNOLOGIA, para la actividad para la que se supone que esta diseñado, y todo por no admitir la devolucion o el cambio por otro modelo de zapatilla. Espero que recapaciten y se pongan en contacto conmigo para resolver este asunto de manera satisfactoria.
PH
Patrick H.
Lieferung schnell wie DHL
Lieferung schnell wie DHL, On Cloud Schuhe fehlerhaft mit starken Kleberückständen im Stoff. Reklamation wurde eingeleitet, keine Kulanz, keine Support bei Zollabwicklung. Bei Reklamation aus nicht EU ist man dort hilflos. Somit für mich ein absolutes No Go!
KA
Kate
Terrible return policy for Running Warehouse-Europe
I recently tried to return two pairs of shoes that I ordered from Running Warehouse Europe. I felt that I needed to travel more than the length of my 48 sq meter apartment, so I ran outside in them for a few minutes. While running in them, I realized that my feet slipped around inside the shoes since they were slightly too large (it was my first time ordering in European sizes, and I must have miscalculated). I cleaned them off so there were no scuffs, dirt, or stains on them, returning them in essentially unused conditions. Running Warehouse Europe refused to accept my return. I asked for an in-store credit and they refused that as well.
I have purchased at least a dozen shoes over the last 8 years from Running Warehouse in the US, and never had any issues like this with returning them. Even if they were worn multiple times, I could still get an in-store credit, and I did not realize that RunningWarehouse-Europe had such a different policy. I feel that as runners, they should understand how important it is to get a shoe that feels right when running, not just when trying them indoors. For this reason, I will not be purchasing shoes from Running Warehouse-Europe again.
ED
Eduardo
El plazo de entrega estupendo.
El plazo de entrega estupendo.
El problema fue cuando abrí el paquete, la caja venía con el número de zapatillas correspondiente pero las zapatillas tenían otro número.
Si no saben hacer coincidir el número de zapatillas con la que pone en la caja, pues mal vamos.
No pienso comprar nunca más.
TR
Tom R.
They scam you!!
They scam you! They sold me knock off shoes that fell apart within days! And when I explained this They said, since you wore them, no returns. PLEASE DON'T BUY FROM THEM!