RunmefitReviews of runmefit.com

Ordered a Run Me Fit watch for my wife in November 2025 and still haven’t received it and it’s now January 16, 2026. Their customer service is useless. They say that the delivery service, SpeedX, tried to deliver the package but couldn’t get in because it is a gated community. We do have a gate but there is a guest/delivery gate next to the main resident gate that automatically opens if a vehicle approaches it. I explained this to Run me fit and SpeedX. Run Me Fit says that I have to deal with SpeedX and that they can’t intervene which I find odd since they hired SpeedX to deliver the package. It’s also odd because SpeedX has delivered other packages to us. Bottom line: Do not buy from Run Me Fit and certainly don’t use SpeedX!

I got the Runmefit (Fitnus) watch in April 2025 and it stopped working after 7 months. Their customer service dept. did not stand behind the product and denied it was even theirs. I don't recommend it.

I had my watch 1 week when they sent me an email saying it would no longer be receiving updates and it was time to upgrade my watch! They offered a discount. I replied that that was rediculous and I wanted my money back. I asked for a return address. They didn't reply.

I bought a Runmefit health tracker and watch in August 2025. Apart from providing the time of day the tracking is completely unpredictable and unreliable and so far apart from data provided with trackers worn in tandem. An example Runmefit data recorded 1,530 steps and a Fitbit recorded over 11,320 steps. The data is not fit for purpose. Yesterday the tracker had recorded that my heart rate was 150bpm, which was great except that I hadn’t been wearing the tracker. Despite making a complaint via their portal I have not had a response from the supplier. Customer service is non existent.

My watch will not switch on which was a Xmas gift. You only get a 30 day warranty and no replacement. Don’t buy. Received appalling unhelpful customer service

I have read somewhere that this company has had some bad reviews. I can’t fault my watch Ionos brand used in conjunction with the Runmefit app. I have a few medical problems and I wanted to purchase a watch that measures, oxygen levels, blood pressure and heart rate. I am not interested in the fitness part, as it would probably kill me. I cannot fault the watch as it performs my requirements very well. I am impressed with the watch and the ease of operation. Far better than than 2 others that I have tried and didn’t get the results that I wanted. The app does mess around occasionally, but I don’t know whether they have been working on it. Not with a significant frequency to interrupt anything. It works great alongside Apple health with the transfer of information. It’s great that I can regularly monitor my oxygen levels as I have COPD. Works well