RunmefitRunmefit is a global smartwatch and activity tracker brand that helps people lead healthier, more connected lives. With a focus on personalization, simplicity, and innovation, our products are designed to support every step of your journey—from daily fitness to long-term wellness goals.
Runmefit (runmefit.com) has 22 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
22 approved reviews, newest moderated first
Sue A.
App sucks. Sleep changes throughout the day and there’s no way to control start and stop times. Mine has shown me going to bed at 6:30 pm which ain’t happening. O2 readings for some reason include times of day that haven’t happened yet.folding laundry increases my steps which often record before I even get out of bed. Watch has good battery life. The only positive thing I can say.
Carol S.
Please don’t order anything from these people. On the first day of wearing it it wouldn’t go further than 97 steps. I showed my husband that I’m walking but the steps remained. Next day 37 steps max. At that point I contacted Runmefit. They asked for a video. I sent it. Then they said they never received it. I sent it again abd they still haven’t agreed to aloe me to return it. Initially I wanted to do an exchange. But after this I don’t want anything to do with this company
KR
I bought the bytech smart watch which requires the use of the runmefit app. The app is not user friendly and the tech support is not helpful, though they do respond within 24 hours. They provide instructions that do not remedy the issue at all. I can't get basic email notifications or texts. All the watch does is tell me the time and track my fitness which my phone can do. Sadly I will be returning the watch as it is not worth the hours and hours it takes to try to get a watch to work (which still hasn't)
Tomek M.
Rollme Ring - dead after 1 month. No contact with seller. No warranty policy. Scam company.
m.Johnson
Do not buy this watch unless you intend to pay a monthly fee of 12.00 to a Chinese website. you can not access most functions on the watch unless you sign up on their site. Risky business. Tried to return but could not get a response from the company. Out 250.00 because I bought 2. This company is based out of China, not the UK.
Response from RunmefitMar 18, 2026
Hi M. Johnson, We want to clear up a significant misunderstanding regarding our products. The Runmefit app is completely free to download, and all core features of our watches are fully accessible right out of the box without any subscription. We do offer an optional Runmefit Plus membership for $7.99/month (not $12.00) for users who want premium add-on services, but this is entirely voluntary. You do not need to pay a monthly fee to use the watches you purchased. Regarding your return request and the $250 you spent, it sounds like you may have purchased from an unauthorized third-party seller or encountered a fraudulent site, please seek help from the marketplace or platform.
Kelsey B.
Do not believe any positive review, they probably pay for them. I purchased a basic fitness watch from run me fit and upon brand new first use it could not read my heart rate or other health readings. I purchased for my heart rate while working out. Product did not deliver, did not work at all. Completely faulty. Working with customer service I had to prove my complaint via pics etc. Mind you, slow customer service response. And then now I am responsible for paying for my return in order to receive a refund. So no matter what I am out money for purchasing their faulty product. I think this company is a complete scam. DO YOUR SELF A FAVOR AND DO NOT PURCHASE. SCAM COMPANY.
Response from RunmefitMar 18, 2026
We are sorry to hear that the health tracking features on your new watch were not functioning properly. Our customer service team requests visual confirmation for all defect claims so our engineering team can document and track hardware failures. We apologize if this required process, combined with our delayed response, made the experience difficult. We want to look into your specific case regarding the return shipping costs for a defective item. Please reach out to us at [email protected] so a manager can review your interaction and see what accommodations can be made to resolve this for you.
Lisa S.
Horrible customer service. Device is faulty and they won't replace. Avoid.
terry
Well the third time is a charm. I've returned two other watches that I wasn't happy with the looks of or how it worked. I used to have an amazfit 5 which I loved, battery was great, nice small face, but didn't like their newer one after I lost the amazfit 5. So I looked and looked and looked at every single smartwatch available. After returning two I finally settled on the Runmefit. I love the looks, it's much classier than the usual sport watch with just a rubber type band. The bands are comfortable and easy to put on and off. The interface was great with the phone and the app and it gives you all kinds of options like changing the watch face to a photo that you own or even creating one. It notifies me when I have a message. And gives me all of the sports information that I need. For the price this is the best one I've found out there.