RugPalReviews of rugpal.com

Easy and good service

Very satisfied. Beautiful rug and received it very fast.

They had exactly what I was looking for, the size, the color, the design.The shipping and delivery for this massive 8x10 rug was fast. I ordered on 12/25 and had my rug by 12/29. What a nice way to ring in the New Year. Thanks Rug Pal.

Super fast delivery and beautiful quality rug! Best in the business!

The rug arrived as indicated. It matches the other rugs we have in the house. Updated emails on the shipping were helpful.

I ordered 2 rugs. Both are beautiful beyond my expectations. Great prices and timely delivery. Would definitely order again.

Good quality, timely delivery, very happy

I bought my first rug from RugPal. I had never heard of them but found a rug that I wanted online. Not only did the price match a competitor’s price, but they delivered exceptional customer service from the get go. Before ordering the 9x12 size that I needed, they recommended ordering the smallest size to see if I liked the color. That way, the return shipping wouldn’t be as expensive. Once I got the 2x3 and knew the color would work, I ordered the 9x12. When they saw that I ordered the larger rug, they sent me an email saying to not worry about returning the 2x3 - to keep it and they wouldn’t charge me for it. The first 9x12 that I got was defective, it had a snag. I returned that rug and even before they received the damaged rug, they had shipped me a replacement. RugPal is extremely easy to work with and offers excellent customer service! I highly recommend them and will purchase from them again in the future.