RugPalReviews of rugpal.com

I received my order quickly and my rug is beautiful!

The website is well displayed and easy to navigate. Ordering is straightforward and efficient. As a return customer, I have full confidence in their products.

I purchased this rug in online. I had couple of questions regarding delivery , their customer service very friendly and professional. My purchase process was very easy , and free shipping !!!!.

I was quite impressed with the customer support. The pictures of a carpet I wanted was unclear, and the customer support person (Allison) told me she would check it out in the ware house and get back to me. She was back to me with an answer and pictures within a few minutes. Then, after ordering 4 large carpets, I decided to modify the order to one small carpet so that I could first check out the color before ordering the large carpets. Allison, once again helped me, this time to modify the order. My carpet is being delivered tomorrow. If it is the right color, I will be delighted to purchase the 3 matching carpets. My experience with RugPal has been very positive and I will shop here again.

Quality services and product!

Looking for a particular rug that was out of stock on another site and found it on rugpal in various sizes and for less money.

I'm always a little worried about making a purchase on-line. Your website is well put together and easy to 'navigate'. I can't wait to receive my items and will definitely refer RugPal to my family and friends.

Great company, fair prices. Willing to price match as well. I had no need to contact customer service as the products descriptions were plenty and the check out process was easy. Delivery as fast and the rugs were packaged and protected securely.