Rose M.
Quality matches the price..
At first I was quite angry because the delivered rug looked ugly. I contacted the customer service team to complain but they told me to unroll the rug and wait a while. After a few days, the rug was the same as on the website (before that, because it was vacuumed for transportation, rug was compressed and wrinkled). I'm quite satisfied with my purchase here and advise everyone to roll out the rug when receiving it so that it will soon return to its original shape.
Response from RugHereMay 23, 2024
We are happy that you followed the instructions and the carpet absorption turned out better. Your comments motivate us to develop better products every day. If you like our store, please come back to buy and we will definitely have the best service for you. Thank you very much.