RugHereReviews of rughere.com

What went wrong is how you packaged this rug for shipment! Could you have folded it up any smaller and shove it in a small bag? No business should fold up a rug like you did to mine. It should have been shipped layed out flat so I don't have to try and remove all the creases you caused it. It's been lying flat and I've been doing my best to make it look presentable. Those creases will never smooth out. There are boxes the size of the rug which would have allowed it to not be folded up at all. I can promise you I'll never purchase another product from your company. The only thing I like is the product looks nice and would be perfect, if not for all the creases.