Rufatlights Reviews | Read Customer Reviews of rufatlights.com

Rufatlights Reviews | Read Customer Reviews of rufatlights.com

Rufatlights reviews

Showing 59 reviews with 5 stars · Clear filters

Idan A.
Mar 11, 2024
I've had the pleasure of purchasing
I've had the pleasure of purchasing from Rufat Lights, having purchased from them three times already, and I've got to say, I'm always impressed and happy with my experience. Their lamps are just fantastic. What really seals the deal for me is their exceptional customer service. Every time I've reached out with a question or needed assistance, their team has been incredibly friendly and helpful. They make the whole buying experience a breeze.
Response from RufatlightsApr 3, 2024
Dear Idan, We are thrilled to hear that you and your loved ones are thoroughly enjoying the beautiful lights you've ordered from us! Your feedback fills our hearts with warmth and gratitude. Rest assured, we are fully committed to maintaining this level of excellence and ensuring that every interaction with us leaves you feeling delighted. If there's anything else we can assist you with or if you simply want to share more about your experience, please don't hesitate to reach out. Thank you, Idan, for choosing us to illuminate your home. Your support means everything to us, and we look forward to continuing to brighten your days ahead! Warm regards, Rufat Lights Team
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Léa M.
Feb 21, 2024
Relieved to have been recontacted and reimbursed
UPDATE of April 2024 4 months later I received a reply from the seller who refunded 100% of the lamp + offered me a promotional code as compensation. I am relieved and satisfied with this commercial gesture. ------------------------ Unfortunately, we were duped. We ordered a lamp that arrived in a package that said it was from China. The lamp is of very poor quality. Damaged, scratched, a catastrophe. When we wrote to customer service to understand, there was no reply. We found the same lamp half the price on Aliexpress with the same photos...
Response from RufatlightsDec 17, 2025
Thank you for sharing your updated experience! We’re glad we could resolve the issue and provide a full refund along with a promotional code as a gesture of goodwill. At Rufat Lights, we strive to ensure our customers feel valued and supported, even when it takes time to resolve issues. We’re happy to hear you’re satisfied and look forward to serving you again. – Rufat Lights team
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Ran S.
Mar 22, 2023
Very cool light
Very cool light. It looks awesome in our dinning room. easy to adjust the hight as well. Rufat was extremely communicative and answered all the questions I had before purchasing this light.
Response from RufatlightsApr 3, 2024
Dear Ran, We're thrilled to hear that you're enjoying the beautiful lights you selected from us, especially for your dining room! Your feedback truly brings joy to our team. Your choice of our lights for your dining room demonstrates your impeccable taste and style. We're honored to have played a part in enhancing the atmosphere of your home. Rest assured, Ran, we are fully dedicated to maintaining this level of excellence and ensuring that every interaction with us is outstanding. If you need further assistance or would like to share more about your experience, please don't hesitate to get in touch. Thank you, Ran, for choosing us to illuminate your dining room. Your support is deeply appreciated, and we're excited about the opportunity to bring even more light and warmth into your home in the future! Warm regards, Rufat Lights Team
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