Ruby TuesdayReviews of rubytuesday.com

When we arrived, the place was almost deserted, at 7:00 on Saturday night. 1. I ordered water with a twist of lemon. My wife ordered lemondade. After a few minutes, the server informed us they did not have any lemons. 2. My wife ordered chicken parmigiana. I ordered the 5 cheese cheesesteak. We both ordered the salad bar. 3. The salad bar was delicious. 4. After some wait, our food arrived. The chicken parmigiana looked like someone had cut a slice of shoe sole and poured some Chef-Boy-R-Dee sauce over it. 5. My sandwich looked delicious but I found out it was loaded with Jalapeno peppers. 6. We complained to the hostess. She offered another dish but warned us that all the chicken dishes were alike. My wife said she would go with salad bar only. Note that a salad bar as a standalone is about 13 bucks, as a side it is about 7 bucks. 7. I complained to the manager about my sandwich and he told me that the peppers were not jalapenos, but were green peppers. First, I know was a jalapeno tastes like, and second, according to the menu, no peppers of any type were on the sandwich. I did eat the sandwich, picking out the peppers as I went. 8. The manager was gracious enough to ask what I wanted him to do. That was the high point of the evening. I asked for a free dessert for my wife and I to share. He looked like he was going to be sick, but he reluctantly agreed to my request. I did not want to take undue advantage of the situation so I ordered the least expensive dessert on the menu, a chocolate chip skillet cookie. After about a 10 minute wait, the server came out and said they didn't have the ingredients to make that dessert, could I make another selection. So, I ordered at chocolate explosion sundae. After about 5 minutes, the server came out and said they couldn't make that one either. 9. At that point, I was like, "To Hell with it", and asked for the bill. I received a bill for nearly $40.00. I asked for the manager, again, and told him that there was no way I was going to pay that for the experience I had received. 10. He returned with a bill for $32. I was hot under the collar by this time. I told him, that I would pay for 2 salad bars at the side dish price, and my wife's lemonade. My water was free. My thoughts were I would pay for the food that was actually good. 11. When he came back, he was charging the entre' price for the salad bars and insisted that I pay that amount. By this time, the discussion had moved to the host area and folks were leaving during our argument. He said he would take care of and stalked off. I don't know what he meant by "take care of it" and by time, I didn't care. I tore the bill to shreds, and walked out, leaving some advice for those waiting to find another restaurant. As stated above, it has been at least 50 years since I ran into a situation that bad.

Ruby Tuesdays should change their name to Ruby Crap. Food was terrible and over and undercooked. Will never go to Ruby Tuesdays again. I suggest Applebee's. Way better food, service, and atmosphere.

I rated only 1 because that was the lowest I could rate. I was sent via email a BOGO coupon entree code which required the customer to either copy or show on phone. I followed the directions exactly and when I got to the restaurant; the coupon was not honored. I then was belittled and demeaned. I contacted corporate and they failed to contact me. Do not eat Ruby Tuesday's in Mullins Crossing in Evans, GA!

Started using the BOGO for 2 meals. I used the curbside service to pick up food at set time. Get home and discover food is CRAP! The (8oz) Steaks nothing but GRISSEL, SEAFOOD (Hickory Burbon Salmon) half rotten meat, skin not cut off on bottom. Potatoes (whole) looked like they were rotting then cooked. This has happened now at least 5 times now! I am done WASTING MY MONEY on CRAP FOOD from Ruby Tuesday's at TIGER POINT, GULF BREEZE, FL. It's more than obvious they are trying to get rid of OLD, BAD, ROTTING, FOOD using this So-called DISCOUNT!!!!!!! BEWARE ITS A SCAM!!!!

The Ruby Tuesday in west Ashley SC gave the worst service and it was takeout. We ordered boneless chicken wings and for $12.49, you get 6 pitiful wings and the wrong sauce. My wife ordered chips with spinach and artichoke dip and literally got 12 chips. The online order said "be ready at 8:05pm. I was handed my food at 8:35. 4 groups of people walked out because no one would come to seat them as I was waiting for my food.

Went to Ruby Tuesdays in Sharonville. I ask for grilled chicken sandwich and broccoli and cheese. They brought grilled chicken sandwich with fries. I told the person who brought it I got broccoli instead of fries. He took the plate back and brought it back with broccoli no cheese. I told him that I ask for cheese and then he said we don't do that. I said I just got it here two weeks ago. He said what cheese do you want and I told him any cheese would be good but please melt it. He said Oh....we can't do that. Really....no stove, microwave...nothing. Ok just never mind. Are you the manager and he said yes. I do believe he was the manager but such bad customer service. I couldn't believe a manager would lie like that. All the things that had melted cheese on them and he couldn't melt the cheese. I also ask for extra lemon and the waiter only brought one lemon so I ask for more again and I was never given any more lemon nor was I ask for a refill. Food was good but not enough to go back for such bad customer service.

$34 plus tip for 2 double Jack and cokes that tasted like just coke. Crazy!! We will not be returning to this or any other Ruby Tuesdays again.

Visit today 3/14/24 at 4:00pm for a table of three. We seated ourselves due to one worker handling the bar and dining. We were the only people sitting in the dining area along the bar. There were two other people in the restaurant sitting in the other dining area. Ordered the 2 for 25 Pasta marinara with chicken and top sirloin and baked potatoe with salad bars for both and pot roast with peas and mashed potatoes. The sirloin ordered medium and unable to eat and pot roast was served in full plate of gravy that mash potatoes and peas were floating in. My bill totaled 83.41. With a 17.00 tip all cash to a girl who was the only worker serving customers. The server not available to check us out left bill and tip on table and left because she was the only worker available My sister visited with a friend around 5:30 and found only one server with o no one in the restaurant and stated they were on a waiting list . They sat at the bar and were not served for a drink . They left when not served and aware that one server doing everything. Suggest incentives for hiring definitely need employees for sustainability of business.