Ruby Has FulfillmentReviews of rubyhas.com

"Since I have been employed with Ruby Has Fulfillment, I have grown to love this company more and more each day. One of the greatest resources I utilize in my position is Communication. Communication within Ruby Has management always provides clear instructions, and holds meetings that allow team members to help each other excel in their positions. The company has great incentives during peak season, and always gives people an opportunity to grow within the company. Ruby Has Fulfillment has given me opportunities to grow not only as an employee, but also grow as a mentor, and colleague. Great Company to work for!!"

Ruby Has has definitely fulfilled our wants, needs, and most of all, our orders. They seem to be getting increasingly efficient when it comes to logistics and software, which makes it easy for us to commit to them long-term.

Ruby Has Fulfillment has a fantastic network paired with great service. Their team guided us through all the steps and their support team is always available, which is invaluable for our business. They have and will continue to handle all of our shipping.

Avoid this company at all costs. They will destroy your business!!!

I have worked with RubyHas for almost 6 years now and they have grown from a small warehouse to multi-national. However, their fees are still fair and I can tell that their customer support really wants to help and never blows me off. We sell mostly small, luxury items and have had a great experience with them.

Ruby Has has done a great job taking care of my company and being responsive. I believe the partnership with Ruby Has is a two way street and feel it is due to the fact that vendors bring on issues as well and RH is always there to help us sort through them. I have sent RH inventory that was not following their strict receiving guidelines and they still worked with me and helped me get my inventory in order. I look forward to the future with this company and I am happy to go to bat for them.

My experiences line up with the other bad reviews so I’ll keep it brief: -Held my inventory and refused to allow it to be removed for ~3 months -Lost over 17k in inventory -After I paid to have the freight truck pick up my inventory, they “forgot” to load about 8 pallets on the truck -Took weeks to respond to emails and would ignore questions vital to getting my inventory out of this -Other companies I’ve spoken with experienced the same and some, worse.

First they get you with what seem like good rates. Once you are their client, they start hitting you with "Other Fees" that jack up your bill. And forget about talking to anybody about this, the worse part about this company is their customer service. There is NOBODY to talk to and nobody cares about solving your issues. We even had a case where we disputed a charge and nobody got back to us about it. We just one day woke up to realize that they had stopped shipping out orders just because we did not pay for this disputed charge. I sent 4 emails trying to solve this and nobody replied, they just kept withholding our orders.