RTA Wood CabinetsReviews of rtawoodcabinets.com

Quality of the cabinet boxes was very good. Quality of the hardware (drawer slides) was inferior. My order came with no hardware! Had to buy myself locally to meet my installation date. It took customer service 11 days to send me new hardware. Cabinets were already installed by that date.

Cabinets were good grade and easy to assemble. Recommend them for any home remodeler or self help individual who is looking for good quality cabinets. Unfortunately 2 cabinets were shipped in our package already assembled. At first glance it was clear that the two cabinets had previously been installed and returned to stock. Upon closer examination it was clear why the were returned. A few areas of the face had saw marks that did not finish up in the planing and there were no predrilled holes for the hinges. Notified company of issues who asked if we would like to replace them but we had to install already Installed them due to weeks of delay in the delivery date. It was hard to except the fact that the company stated they would investigate the concern and did not respond nor was any other compensation offered.

I was doing fine with RTA until I had to order additional material.They charged me $450 to ship a $1000 order.An absolute ripoff

Kitchen island cabinets are beautiful from a distance, but compared to the rest of my kitchen and bath Medallion cabinets, I got what I paid for. At half the cost, they were close to what I had but I’d have liked closer. There are slight flaws but overall, I did get what I paid for and they turned out beautiful. Had a broken piece and they shipped out a replacement quickly, customer service was really great. One problem was with the double trash can drawer. It doesn’t stay closed all the way at the bottom we’ll and although there was an option for soft close feature, we decided it wasn’t worth the extra high cost, so we’ll have to perhaps glue magnets at the bottom inside of drawer and cabinet wall to help it close and stay closed better.

I was looking for an affordable way to install a new kitchen. RTA came up in a Google search. The service was okay, really 3,5 stars. I was working with a young guy. He was polite, but suggested a design that had 6 inches of an empty space. We were back and fourth until I finally recalculated the space by myself and told him the correct measurements.

Prduct chips too easy.

Ordered a medium kitchen size worth of cabinets. Approximately 20 cabinets, both lowers and uppers, all of the same style. Cabinets come from different parts of the world, definitely noticeable color difference since they are not all produced in the same shop. I ordered white and when all the cabinets were assembled and next to each other, the shades of white are noticeably different, I have a keen eye for small details. There is definitely a lot of false adverstising on the website, for example, the cabinets interior claimed to be "natural oak," this is definitely not true, the entire cabinet is wrapped in a skin. There is nothing "natural" about the cabinet. Another example, the trash base cabinets claim to come with 15q size trash bins, the ones I received were barely 10q. When the salesman was confronted with measurements, he just got defensive and claimed I can't measure correctly. They're help desk is far from helpful; I received cabinets without holes pre-drilled and no instructions, which is fine because I'm a builder by trade so I'm pretty handy, but the salesman/helpdesk wasn't able to provide instructions or any help on how to properly assemble the cabinet. RTA is undoubtedly one of the cheapest places to buy cabinets, and its pretty clear why. Overall, I was able to assemble all my cabinets and they are being used today.

I purchased decorative doors for the cabinet sides and they were not the right color. I received 2 more sets from the factory and they also were not correct. I also got a set of doors they were not correct. The second set of doors were Ok. My issue is I never received the decorative doors and I have to do without.