Frank S.
Succeeded where eBay & Amazon failed !
Due to the current pandemic, it was difficult to find proper protection equipment on either eBay (too many price gouging sellers) or Amazon (the platform don't allow the sales of PPE at this time). After some research on Google, I found this company and also the fact that they had the right equipment I was looking for, and in stock ! I was a bit hesitating because it was the first time I ordered outside of my "comfort zone", with web sites I trusted before (eBay/Amazon). Ordering from a totally new unknown site could be also risky, especially for a +$200 order, with all those scammy web site that keep growing up as well. But anyway, I decided to go forward and place my order. If it was a scam I could still ask my credit card company for a charge back (never use your Debit card on line!). Well, my item showed up with UPS within a week after placing my order, and totally new and as described by the site. I was super pleased !! I will definitely keep this site in mind now. Only small down side of ordering from this site compared to eBay/Amazon was that I never knew how much taxes I had to pay, until my card was actually charged. It will have been nicer to know the full amount right at the time of ordering though.
Response from R.S. HughesMay 18, 2020
Frank, Thank you for your review! We are glad you had a great experience with us! We completely understand how you feel with scam sites and deals! They are more prevalent today, then ever! Our company was established in 1954, and we have carried the same values of customer commitment and customer service all these years later. We have had our website for 10 years, and carry on our same commitment! We will look into this, with your taxes, so this will be resolved for future purchases! Thank you for giving us a try! We Look forward to assisting you again!