Don J.
Outstanding service and pricing
Outstanding service and pricing. Very prompt and efficient.
Response from R.S. HughesJan 30, 2020
Thank you very much Don! We appreciate you reviewing us!

We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 78 reviews with 4 stars · Clear filters
Don J.
Outstanding service and pricing. Very prompt and efficient.
Response from R.S. HughesJan 30, 2020
Thank you very much Don! We appreciate you reviewing us!
Anthony V.
Great product took a little long to arrive but the quality is tough to beat! Happy with my purchase!
Response from R.S. HughesJan 30, 2020
Thanks Anthony! Getting your items to you quickly is a high priority for us and so we are happy to get your honest feedback on this. Glad you are happy with your purchase!
David V.
Most often your service is excellent, however, our last order was shipped incorrectly. You were able to correct the problem quickly and easily but we were put into an out of stock position for a couple of days.
Response from R.S. HughesJan 30, 2020
David, thank you for your candid review. We're sorry to have put you in a difficult spot, glad we got things remedied quickly for you. We will reach out to your branch to see how we can prevent these types of issues in the future.
CONCEPCION S.
Is taking a long time to the product be delivered at the customer center. The personal at customer center has been really king and polite.
Response from R.S. HughesJan 30, 2020
Thank you for the sincere feedback Concepcion! We are happy to hear that they are kind and polite at your local store. We are always working to improve the way we deliver products, and getting your items to your faster is high on our priority list, we will pass your feedback along to the team.
Tom H.
R.S. Hughes has a great inside team that is responsive and they provide competitive pricing and delivery times.
Response from R.S. HughesJan 30, 2020
That's great to hear Tom, thanks for reviewing us!
Michelle C.
On time delivery and promise dates can be improved. Sales rep Sean is terrific and knowledgeable. He is always a phone call away to help.
Response from R.S. HughesJan 30, 2020
Thank you Michelle! We appreciate the feedback on our shipping and promise dates.