RS ChronoReviews of rschrono.com

Purchased a watch in Sept. The second hand broke 2 weeks after it was purchased. I have sent multiple emails and requests for warranty exchange and received No response. Very disappointing.

Bought as a Christmas gift for my great nephew. The watch is beautiful but the pins to adjust the band length appear to be defective and would not engage properly. RS Chrono to my great nephew that they would replace the band, but that has gone unaddressed. They have failed to follow up with my direct email inquiry. The watch may be beautiful, but their Customer Service is awful. False promises and unanswered inquiries.

Watch was given to me in perfect condition packaging is extremely nice I bought the Petronas E63 S GYRO this is just overall way better than Magnus Watch which I had

The watch arrived promptly, but had quite a “cheap” feel. Adjusting the bar was straightforward. About two weeks later the second hand fell off. I have emailed three times to ask about repairs warranty. No reply.

I have not received my money are you guys playing the fool with me. Where the hell is my refund. It's a very big mistake I made by ordering from you frauds & scammers. Cheating people with money is your job. I'll put all this in tweeter now. Don't buy any from them they scammers & Fraud sent me a 100 rs watch which didn't even order and now not even returning my money. So stop buying from them.

I LOVE THE WATCH!!!!!! but a couple weeks ago the hands on my watch just popped off…I have been trying to get it resolved and have gotten a response 2 ish days later after i sent an email about it but i used a different email when i bought it so i had to send another email and they still haven’t answered me and i sent it a little over a week ago and haven't gotten a response since then. I love this watch and brand and would love to buy again but having this problem with customer service and trying to fix my watch kinda makes me manna change my mind. ( I will have a follow up review when they get back to me)

Don't buy this trash those watches are a scam only working for few weeks and stop working and make you spend more buy the battery and finally is the defective watch i take to repair and the technician tell me that is nothing i can do because is a Chinese movement and they shows me on eBay same watches for 25 Dollars different stiles and this rats of RS Chrono sells for 125 and promise guaranteed and they star putting excuses to change or repair and the guy to answer the only number is his house changed the voice and apparently is different employee all the time is scammer that's open this website to still don buy this trash i have pictures of other sellers for 19.99 on eBay and this people asking 125 does this is abuse

Ordered 1 month ago and it still hasn’t been shipped I was excited to get it on my birthday since it said 10-14 business days and it has been a month they are not answering to my emails and idk what to do Order RS#26488