RPM - Tesla Aftermarket Acces.Reviews of rpmtesla.com

I have purchase items for my model Y on Amazon and eBay. I have purchased multiple items for my model Y From RPM Tesla. The difference for me has been that the items I get from eBay and Amazon are less expensive, hit or miss on quality and generally of a lower quality that the items I get from RPM Tesla. RPM Tesla has tried the things they sell and installed them on their cars and customer cars. They support their customers with installation videos. If I want items that are of similar or better quality than OEM Tesla parts, I can get them from RPM Tesla. I can spend hours looking for the thing I want else where, or go to RPM Tesla and get the quality I want in minutes. Thanks RPM Tesla!

Purchased one of their new products for my model Y it was the cargo bay cover for 206.00. After receiving it and attempt to install( mind you no instructions included ) the brackets that are made to hold it in place are made of CHEAP plastic. The dble glue on the reverse sides are poor and thin. After about 30-40 minutes of time to get them on and applying pressure( cause they wouldn’t stick) I was able to put the cover in its place. Well that was just as bad, the slots to hold it are larger than the products ends. The next day while driving I heard a lot of vibration coming from the rear( was no noice prior to this being installed). Got home noticed that 3 of 4 brackets were loose, reapplied them again and 20 minutes later the pulled away from the car molded piece that the were supposed to stick to. Just to say prior to install I cleaned the siding with alcohol like mentioned BUT they did not send the any adhesive promoter that they show using in video. So I tried to call mark and Alexis and of course no returned calls so sent an email and about 2 weeks later they told me to buy more dble sided tape and apply it. Wow. So tried that no luck so sent another email asking for my money back ( on had the product for a month) 2 weeks later email from Alexis stated this product can not be returned; hum they advertise no hassle return policy So long run DONT BUY ANYTHIMG FROM THIS COMPANY, poor,poor, poor customer service, lack of standing behind their policy and shipping product , you might not ever get your items. Oh to mentioned if any contact with the owner (mark) he will call you back and belittle you and argue with you and then hangs up on you

These guys are the worst. I'll do everything I can to avoid Amazon but they don't make it easy. RPM claims expedited handling on orders over $200...not that I can tell! Four weeks later and still waiting on$711 worth of parts they claim they shipped. Of the couple parts I did receive the quality is questionable at best. Update: I ordered off of Amazon and they are EXACTLY the same cheap Chinese crap! Way cheaper on Amazon AND you get fair and fast shipping....not excuses. Save you money

I bought mudflaps from them, their instructions were no good and resulted in a bolt snapping on my car so I tried to return it. Their website falsely claims that there is no restocking fee, but the truth is they would not refund it at all. The only thing they offered me was some store credit, I wanted to ship the product back for a refund. These people would rather not let me ship back a $30 product for a refund, than have just a basic concept of customer service. These people are shady, don’t trust buying from them.

Do not fall into this trap… I ordered a spoiler for my Tesla model 3 over 2 months ago now and have still not seen it. It’s quite obvious what they’re doing… Taking peoples money and not delivering the goods - 2 months in I’ve been told by their customer service to be patient!!! Well originally an in stock item turned into a back order item as soon as I purchased it. So 6 weeks ago it was apparently sent out, then they leave me dealing with USPS - The plot thickens… With this cowboy setup you can’t get through to them, I’ve called them in the US from the UK to be told there is a 48 minute to 1 hour 12 minute wait time on the line. They do not respond to emails and you can’t speak to anybody. I’ve now resorted to the fact I’ll never see this spoiler….. Do not order from RPM TESLA, they take your money and when you finally get an email back from them they say to be patient and that they can’t speak to USPS because they are not party to the delivery (well you originally sent it out so you must be) I will never order anything overseas again my whole life, this has been the worst, most frustrating experience I have ever had… Thanks for nothing. 0 stars would be more applicable… USPS also has an awful rating from people like me left waiting and waiting and waiting… This will eventually backfire on you, thieving peoples money…

Ordered $700 in carbon fiber parts a year ago. One part did not fit properly and is currently blocking emergency escape lever on door. Mark the manager has been promising to replace it ever since. He said tear it out. No longer answers calls or emails. Getting ready to file a safety complaint with NHSTA and Consumer Affairs. Will also post to the BBB website.