Crys M.
Order ONLY if you can wait for all the hiccups this company has
Placed order and for the second time was emailed to change my order, why is the order available for me to purchase if the product is not in stock? Do not order if you have an event of time sensitive place you are ordering for, the hair won’t be there in 7-10 days like the site says.
Response from RPGhairSep 10, 2026
Dear Crys, Thank you for sharing your experience. We’re sorry for the inconvenience and frustration caused by the additional communication regarding your order. We understand how disappointing it can be to place an order expecting a specific item and then be contacted afterward about making a change, especially when you have a time-sensitive need. We also understand your concerns regarding the processing time. We sincerely regret that the ordering experience did not meet your expectations. Customer feedback like yours helps us identify areas where we can improve our inventory management, order communication, and overall service. Thank you for giving us the opportunity to learn from your feedback. Best regards, Customer Care Team RPGHair