Royal Palm Moving and StorageReviews of royalpalmmoving.com

Stephen and his company are 100% low life scammers. My family of 5 includes a very medically fragile 7 year old and this company had us sign a contract to move our family from az to tx and we put down a deposit of nearly 3k. He was very communicative allll the way up until moving day. The contract we signed was for $5500. When the movers got to our house they told us we would need to pay the $15k or they would not move any of our items!! Obviously with that HUGE discrepancy we told the movers we did not have that money and that we could not do that. So the movers left, didn’t even touch an item and now this company is ghosting me via phone and email to get my refund back. Thank goodness another company swooped in to save the day but royal palm moving and storage / royal palm interstate are literal pond scum. I can’t stress this enough, RUN AS FAST AS YOU CAN FROM THIS COMPANY!!

DO NOT USE THIS COMPANY!! They are brokers and scammers. I specifically asked if they were brokers and they lied!! They told me they were direct carriers. They will give you a very low price to get you to book with them. Once they take your deposit and you are locked in, they call you the week before to get "exact inventory" and charge you nearly double the original quote. It doesn't end there either. When the actual movers showed up, they said the brokers (Royal Palm Moving) didn't enter appropriate cubic feet info and therefore I had to pay an additional $1,200. When I originally booked my move with them a month ago, there were no negative reviews, otherwise I would not have booked with them. Also, what I find interesting is the names of the men that gave 5 star reviews, are names of employees that work there AND the only ones who had a negative experience with this company were women... DO NOT USE THEM. I will be filing a complaint with better business bureau and I encourage everyone who had a similar experience to do the same.

Thank you so much the move went smoothly. I was a little nervous being that this was my first time moving but you guys made it so easy. I’m so glad I chose you guys. Thanks again.

I would rate zero if i had the option. Totally scam. Dont trust these guys. Everything they say is lie. They charges me 1100$ extra despite of aggreeing on one price. I had no futniture, less stuff for the space they offered me still end up paying alot. Do go with them and save some money.

Don't trust this shady company!! All brokers and not the original company that moves you. No follow thru or communication, and tried to add on other costs when they quoted another. If I could give them a 0, I would! Stay far away from this company!!

This is happening in real time right now and I’m watching my best friend go through this. This is a broker, unbeknownst to her, and they quoted space and agreed to a second location for a few items. Upon arrival the the quoted space and price with absolutely 100% accurate inventory the independent contract and broker wanted 4k MORE on top of the deposit already given. Keep in mind she has LESS furniture and boxes than would fit into a Studio apartment. On top of that when we op’ed out of more space they no longer wanted to go to a second location and the independent contractor was completely HOSTILE on the phone and refused to tell us the company they worked for or affiliation with Royal Palm. He was like we can take what’s there or my guys can leave! How professional! Moving guys are super nice though and funny. Literally the only highlight to this terrible experience so far.

Super efficient move. They saved me 1k from the quote I got from another moving company. Everything was packaged good. Very happy with them. 10/10 recommend

Royal Palm made my move seamless. Overall experience was excellent, efficient, cost effective and great customer service.