Nina C.
I ordered an item in early August this…
I ordered an item in early August this year and I have been chasing numerous times and recently after almost 2 months their team responded saying the item was not available. However when I asked to refund they went quiet again and I don’t know when and if I will get the money back. There seems to be a scam here where they fake the status of availability in order to get people to pay upfront and not return the money after when the item is not there. It is terrible treatment of customers. Don’t buy from them!
Response from Rowing BlazersFeb 14, 2024
Hi Nina, Thank you for taking the time to leave us feedback and again, we hope you can accept our sincerest apologies for the unacceptable issues you experienced with this order. Any frustration caused by the inventory discrepancy and delayed update is completely justified. Our team is continuously working around the clock to ensure situations like this never happen again. We value your patronage and support tremendously. If there’s absolutely anything else we can do to make this right, please let us know. We would love the opportunity!