Rowing BlazersReviews of rowingblazers.com

I originally wrote about a negative experience with their shipping and lack of response. I eventually got in contact with them after about 10 emails and received replacements for the items they oversold. I still think their communication could be better, but they did eventually go above and beyond to rectify the situation, so I won’t hold it against them, as mistakes do happen.

Excellent quality! Top notch customer service!

In short, this review comes on the heels of exemplary customer service of sales rep Brooke in response to several issues with various orders: an unworkable code, delayed shipment, another unworkable code, exchange of item on sale for less than paid, etc. Instead of receiving service gradually and piecemeal, or worse, an argument, Brooke handled the whole mess in one fell swoop. I found her service so commendable in fact that it inspired me to write an email relating a positive experience I had in reply to her, which I think merits sharing, once again, here. Dear Brooke, Thanks for this. I want to share an experience I had with Rowing Blazers on top of the recent experiential goodwill of the company with you lately having made noteworthy contributions in customer service. This Christmas I bought the Diana navy blazer for my wife BonnieRzM. She's a fashion photographer and influencer with her MFA from NYFA and zillions of fans and followers online, so no pressure there. Based on the superfine quality in wool construction of the suiting alone, I'd recommend Rowing Blazers. The cut and style of the garment appear well-made, with a kind of bespoke detailing you just don’t find in off-the-rack suits. It has surgeon cuffs, for example: all the brass buttons on the sleeves work with functional buttonhole stitch. Also, under the lapel is stitched with words: Aut inveniam viam aut faciam: from the Latin meaning, “I’ll either find a way or make one.” This line of quote—from Oedipus to Hercules, adopted as a motto by Francis Bacon, Robert Peary, Alexander Pope, U Penn, and emblematic of U.S. Army Corps, Air Force Squadrons, and the Navy's Center of Explosive Ordinance Disposal—is attributed to Hannibal in response to his generals telling him it was impossible to cross the Alps by elephant. Indeed he did find or make his way not impossibly over the mountains and into the annals of history. You might think it’s sort of amusing that Rowing Blazers adopted a motto about finding/making a path forward when the sport actually involves going backwards in a straight line. It’s a stream of thought you don’t have to paddle your own canoe on overlong to associate with the blazers of a sea change. When I shared these points with Bonnie, she said this deserves to be at the top of their Google site reviews for all the world to see. Maybe. But the best product review ever, IMO, was for a gallon of milk by Edgar. If I were supernaturally inclined, I’d swear by the Dead Poets Society to take it as proof of ghosts unliving among us. Not so much modern-day Thoreaus building shacks in the woods and living off-grid as Poe himself microblogging posts in the Amazon marketplace and waxing poetic online. Have a look-see at his ravenous review and judge for yourself. Best regards and warmest wishes for 2024, Michael Krzywicki, Esq. P.S. Since Trustpilot doesn't allow me to include links, if you want a link to Bonnie's TikTok and Instagram or Edgar's Amazon review, you'll have to ask Brooke.

What fab customer service! When my original order item was out of stock, Brooke and her team were quick to rectify the situation and offer an alternative solution and fantastic express delivery despite the festive period...USA to Scotland in 2 days!! Currently celebrating NYE in my new Harry's bar sweater feeling great!

Were helpful in support even during a busy season. Out of stock item given refund, replacement, and 20% off.

I had a complicated issue with an order and the customer service representative, Brook, handled it so thoughtfully and efficiently. Would highly recommend!

Love this brand. Great service and great quality

I bought a windbreaker from the K-Swiss collaboration online. It is awesome. I love this brand and received my package within a few days without issue.