HELEN L.
Love the couch
Love the couch! 5 star service! Packaging is very cool!

Rove Lab operates across Canada, the United States, Australia, and the United Kingdom, redefining how people experience furniture. Anchored by our sister brand Rove Concepts, we take a mad scientist approach to materials and structural innovation — merging high-fashion design with real-world functionality.We’re on a mission to reinvent what furniture shopping, delivery, and assembly should feel like. By removing trade-offs between quality, comfort, design, and cost, we’ve created pieces that outperform traditional furniture — at a fraction of the price.EASY TRANSPORTATIONOur vacuum-compressed designs make moving and delivery effortless. Compact packaging means fewer resources, smaller vehicles, and easier handling — customers can often take home a sofa or bed in their own car, no truck required.QUALITY AND COMFORTEvery piece is crafted with ultra high-resilience foam engineered to withstand compression without compromising comfort or durability. The result? Modular furniture that’s just as — if not more — luxurious and long-lasting than conventional builds.ENVIRONMENTALLY FRIENDLYBy optimizing packaging and shipping space, we significantly reduce carbon emissions and material waste. These efficiencies allow us to deliver premium craftsmanship and design while passing the savings directly to our customers.
Rove Lab (rovelab.com) has 418 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 297 reviews with 5 stars · Clear filters
HELEN L.
Love the couch! 5 star service! Packaging is very cool!
Emily R.
Customer service is fantastic!
Mel B.
I absolutely love my Rove Lab M1 sofa! It has the perfect balance of comfort and support. About a year after I got my sofa and ottomans the stitching came loose on one corner of one of the ottomans and the corner of one end of the sofa started to get a little soft. Nothing major but since it was just a year old I wanted to let them know. They were super fast responding and within a few days sent me tracking info for a brand new ottoman and sofa end piece free of charge! I can't say enough good things about this company!
Mervet Z.
I had an incredible experience with Margie. She was very quick to reply and genuine and wanted to make me very happy. She truly made me very happy and I had the pleasure doing business with her.
Heather
Nicko was super helpful and answered any questions I had! Very impressed with his customer service skills.
TsangEd A.
The customer service rep was very efficient and helpful. She went her way out to accommodate my need.
carola B.
Excellent response time and thank you for honouring my coupon
Stephen D.
I had to return my O2 Bed as it was not a firm fit with my Douglas mattress, and Kim helped me immensely and quickly to have the return started. Other than the fit, I really loved the O2 bed and I hope that rovelab is able to provide a product in the future with a snug fit, I will surely buy!